News at Smith

Smith School In the News: 2021

Mar 01, 2021
World Class Faculty & Research


The Smith School's world-class faculty are routinely quoted in leading business and other media, while Smith's innovative programs and research projects also receive attention. Below are some highlights.

February 2021

Washington Post – Feb. 26 – Assistant Professor of Management Trevor Foulk’s research and comments help explain “Homecomings used to feel special. But that was before we spent all our time at home”: In a two-week study conducted [by Foulk] at the beginning of the coronavirus pandemic, subjects reported feeling like themselves again within the 14-day span of the research. [Foulk] said most stressors are episodic — they happen and are finished, like losing a job or going through a breakup. “Because we’ve generally thought of stressors that way, no one ever really asked, ‘Do we start recovering even while the thing is happening?’” … The study suggests that people rebound more quickly than you might expect. Despite the continued presence of the stressor, “our psychological immune system was still working in a surprisingly efficient way,” Foulk wrote. … But we adapted, after a fashion. As the pandemic dragged on, Foulk said, our days came to revolve around home as they once had around work. “That’s what you miss now,” he said.

Maryland Today – Feb. 26 – Senior Associate Dean Ritu Agarwal explains “How COVID-19 is changing healthcare.”

Forbes – Feb. 25 – Rajshree Agarwal, Rudolph Lamone Professor of Entrepreneurship, writes “How and Why To Mentor In Your Chosen Village.” – Feb. 24 – Distinguished University Professor and David Bruce Smith Chair in Marketing

Roland Rust writes “The ‘Feeling Economy’ and Its Impact on Hiring” based on his book “The Feeling Economy.

Maryland Today – Feb. 24 – Accounting Lecturer Samuel Handwerger gives “4 Reasons to File Your Taxes Early” headlining Maryland Today this morning.

Sciencenewsnet – Feb. 24 – “People who move give more to global causes” covers research co-authored by marketing professors Yajin Wang and Amna Kirmani.

Maryland Today – Feb. 23 – Robert H. Smith Professor of Information Systems Emeritus Henry C. Lucas explains how “How a Patchwork of Federal IT Is Slowing Vaccinations.”

SmartBrief – Feb. 22 – “Community connections help independent restaurants stay afloat amid pandemic” reviews a Maryland Business: Rebooted webinar co-moderated by Clinical Professor of Marketing Judy Frels and Washington Post food writer Tim Carman.

HealthWorks Collective – Feb. 20 – "How Will the Supply Chain Support Vaccine Distribution?" quotes Professor of the Practice Suresh Acharya: …However, many items that are regularly delivered to those vaccine destinations above also require cold storage, so proper delivery is more important than actually creating spaces to keep the vaccines cold. "if any point along the vaccine supply chain is not able to maintain the requirements of the cold chain, then we can have issues of spoilage and obsolescence," says Suresh Acharya, Professor of Practice at the University of Maryland Robert H. Smith School of Business.

TalkMarkets – Feb. 19 – Clinical Professor of Finance David Kass updates "The One-Year Percentage Return of the 7 Largest Stocks."

The Social Media Monthly – Feb. 19 – Information systems professor Jui Ramaprasad writes "How McDonald's Found a New 'Authenticity' With McRib Memes."

The Future Raise – Feb. 19 – "How Tesla's Bitcoin Play Fits into Cryptocurrency Taxation" features insights from accounting lecturer Samuel Handwerger… Also published at OLT News, Bit-Smart and Crypto News BTC.

Luzerner Zeitung (Switzerland) – Feb. 19 – Marketing Professor Jie Zhang comments in "Ski slope, aquarium and a ferris wheel: is this what the future of the American shopping center looks like?": [Zhang] points out that in the future shopping centers will have to offer consumers much more than just a shopping experience. But Zhang also says it might be years before such a mall can operate at full speed. At the moment, many people would not want to be in an enclosed space for long periods of time – let alone on a roller coaster or in an indoor pool. Operators are therefore well advised to carefully consider investments.

CNN Business – Feb. 18 – "Here's What We Can Learn from The GameStop Craze" quotes Associate Professor of Management and Entrepreneurship David Kirsch: "The real fear is that the air may be coming out of this speculative bubble and will infect other stocks," said [Kirsch]. Kirsch added that the huge rally in Tesla and the current market infatuation with so-called "blank check special purpose acquisition company stocks, or SPACs, could eventually subside. … In other words, anyone who is looking to buy or sell a financial asset has to do their homework. "It's good to democratize the stock market, but look where it leads us, … There is a need for more market literacy"

Market Realist – Feb. 18 – "Bill Gates Once Helped Steve Jobs With a $150 Million Investment in Apple" quotes Clinical Professor of Finance David Kass: "Apple's $2 trillion valuation represents about 10 percent of GDP for the U.S. and about 7 percent of the S&P 500," [Kass] told NBC News at the time. "Its iPhone is ubiquitous. It has transformed the way we live. Its ecosystem is self-sustaining."

ScienMag – Feb. 18 – "Social Tool Tracks Brand Reputation In Real Time And Over The Long Term" describes a Brand Reputation Tracker -- a framework for assessing brand reputation in real time and over time – developed by an international team of researchers including Roland Rust, Distinguished University Professor and David Bruce Smith Chair in Marketing.

The Business Monthly – Feb. 17 – "Forum on Strategic Retail Management" previews Professor of Marketing Jie Zhang moderating a Feb. 24 retail-strategy discussion with James Thomson of Buy Box Experts and Katherine Cullen and Adam Lukoskie of the National Retail Federation – as part of the Maryland Business: Rebooted webinar series. via Yahoo Finance – Feb. 17 – "Chevron Is Buffett's Latest Billion-Dollar 'Mystery' Investment" quotes Clinical Professor of Finance David Kass: "He is undoubtedly building a large position now and may reveal it in his next 13F," [Kass] told Business Insider in November. "Buffett has received confidentiality treatment several times in the past," Kass noted.

Business Creators Radio – Feb. 16 – "How Humans Can Effectively Partner with Advanced AI in the Coming "Feeling Economy" is an interview with Roland Rust, Distinguished University Professor and David Bruce Smith Chair in Marketing, based on his book, "The Feeling Economy."

Business Insider – Feb. 13 – Associate Professor of Management and Entrepreneurship David Kirsch comments in "Tesla's big bitcoin buy won't worry the SEC, experts say, and could legitimize crypto as a diversification strategy": "To me, it feels a little bit like coming up with a new story," [Kirsch] told Insider. "You don't have to buy bitcoin to accept it for payment." He also said that he saw some connections between Tesla's move and the recent battle over the stock price of GameStop, a struggling retailer whose shares were run up by a trading community on Reddit, forcing some Wall Street hedge funds that had shorted the stock to cover their positions. Kirsch expressed concern that Tesla was jumping into bitcoin soon after being included in the S&P 500 index, putting Tesla's shares into the retirement portfolios of everyday investors with retirement funds. "The risk is multiplied," he said. "It's not necessarily a legal concern, but it goes to trust in markets and stability." But a consensus does appear to have developed around Tesla's bitcoin play. "This legitimizes bitcoin for others," Kirsch said. "And it brings bitcoin into the mainstream."

TalkMarkets – Feb. 13 – Clinical Professor of Finance David Kass gives the 'One-year percentage change to date of the 7 largest stocks.'

Washington Business Journal – Feb. 12 – "For University of Maryland's new business school dean, helping first-generation students is key" introduces and profiles Prabhudev Konana as Maryland Smith's Dean.

GARP (Global Association of Risk Professionals) – Feb. 12 – Professor of the Practice Clifford Rossi comments extensively in "Risk Management Silicon Valley-Style," including: "At this point [big tech companies'] policies regarding use of their platforms seem much more like a visceral reaction to current events in terms of some of the actions being taken for whatever strategic objectives they may have, rather than a methodical exercise in risk management."

Clear Admit/Metro MBA – Feb. 11 – "New Flex MBA for Part-Time Students at Maryland Smith" reports on Maryland Smith's newly designed MBA program for part-time students taking courses through the school's Baltimore, Rockville, and Washington, D.C. locations. Also reported via Poets&Quants (Scroll down), Maryland Daily Record, others.

Forbes – Feb. 9 – Rajshree Agarwal, Rudolph Lamone Professor of Entrepreneurship, writes "Being Enterprising In Your Own World To Change The World."

The Guardian – Feb. 9 – ''I thought buying things would make me feel better. It didn't': The rise of emotional spending"quotes Dean's Chair in Marketing Science P.K. Kannan: It turns out that companies know when I am weak – and this is when they target me. "Companies will know what kind of content you engage with at different times during the day," says [Kannan]. Marketers even analyse the circadian rhythms of their users and schedule their content at times when they are particularly receptive to buying things online.

MultiBriefs – Feb. 9 – Drawing from their book "The Feeling Economy," Roland Rust and Ming-Hui Huang co-author 'Are Knowledge Workers Doomed?'

Maryland Today – Feb. 8 – Marketing professors Henry C. Boyd III, Judy Frels and Amna Kirmani review the Super Bowl 55 commercials in "Super Bowl Ads That Scored—Even When the Game Didn't."

Maryland Daily Record – Feb. 8 – "'It's the future': Canton salon now accepts bitcoin payments" quotes Associate Professor of Management and Entrepreneurship Brent Goldfarb: [Goldfarb] said bitcoin's volatility makes it ineffective as an actual currency. If it's expected to go up, consumers will want to hold it until it's at its most valuable; if it's expected to go down, they will get rid of it as quickly as possible. "That's bad if you're a currency, because you really want currency to lubricate trade, not get in the way of trade," he said… Despite not believing in the bright future for bitcoin, Goldfarb noted that there is little risk in using it as part of your business model unless you put all of your money into bitcoin, which will be next to impossible unless many more companies begin to accept it as payment. "Rent isn't in bitcoin and electricity isn't in bitcoin," he said.

AMEinfo (Business news for Middle East region) – Feb. 7 – 'Electric vehicles and batteries in the driver seat in 2021' quotes Associate Professor of Management and Entrepreneurship David Kirsch: "EV entrepreneurs have figured out they can ride the Tesla wave," said [Kirsch] It's a phenomenon he thinks has all the hallmarks of a bubble, with Tesla's mind-blowing $800-billion valuation stoking imaginations.

TalkMarkets – Feb. 6 – Clinical Professor of Finance David Kass updates the "One-year percentage change of the seven largest stocks."

PR News – Feb. 5 – "Realigned CSR, Online BrandMarketing, Fun Shopping to Mark 2021" includes an outlook contributed by Michel Wedel, PepsiCo chair in consumer science:"The pandemic accelerated the shift toward online and mobile shopping. A large part of this shift will be permanent, as consumers have incorporated new behaviors into their altered lifestyles. The shift toward online is beneficial for branded products because of the trust and consistency they provide…"

WTOP – Feb. 4 – Clinical Professor of Marketing Henry C. Boyd III previews Super Bowl 55 ads in "Super Bowl commercials: Expect a different tone this year."

School for Startups Radio – Feb. 4 – Distinguished University Professor and David Bruce Smith Chair in Marketing Roland Rust and host Jim Beach discuss (31:20-53:30) Rust's book "The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy," including the assertion: "AI does the thinking tasks. People just pushed into things where they have a differentiation advantage over AI, things like emotional intelligence and empathy."

CNET – Feb. 1 – "Reddit's AMC, GameStop surge happened because of anger over Wall Street" quotes Associate Professor of Management and Entrepreneurship David Kirsch: "In one sense, this is 'Occupy Wall Street' via the trading desk rather than from Zuccotti Park."

Food Logistics Magazine – Feb. 1 – Professor of the Practice Suresh Acharya writes guest column on "The Importance of End-to-End Supply Chain Visibility."

Diamondback – Feb. 1 – Clinical Professor of Finance David Kass comments in "UMD students profit off of GameStop gains during Wall Street frenzy": When investing in the stock market, an individual can either invest a long or a short, [Kass] said. The individual investors invested in a long, which is when a person buys shares of a company, expecting it to do well. If the prices of shares go up, the investor makes a profit. With a short, which is what hedge fund managers had been doing with GameStop's stocks, an investor borrows a share of a company from a stockbroker, expecting the stock to decrease in price. The short seller then sells the borrowed shares, planning to buy back the share at the lower price, making profit from the difference. However, Wall Street has claimed that since the individual investors coordinated together to drive the market up, it constitutes market manipulation, said Kass. But he does not consider that manipulation.

January 2021

Tom's Guide – Jan. 31 – "Comcast's Data Caps During a Pandemic are Unethical" quotes Rudolph Lamone Chair of Strategy and Entrepreneurship Rajshree Agarwal: According to [Agarwal] this strategy goes back to AT&T's dominance in landlines throughout much of the 20th century. In an article for Forbes, Dr. Agarwal writes, "economic law dictates that consumer prices come down and quality goes up with competition. But AT&T executives successfully lobbied for the reverse."

CNET – Jan. 30 – "Reddit's AMC, GameStop stock surge is all about screwing over Wall Street"

quotes Associate Professor of Management and Entrepreneurship David Kirsch: "In one sense, this is 'Occupy Wall Street' via the trading desk rather than from Zuccotti Park," said [Kirsch]. "We are seeing that 3 million small investors in a Reddit forum, when acting in a coordinated fashion, can seriously distort regular price movements." … Related: International Business Times' "Reddit's WallStreetBets Group Goes Rogue After Wild Week Of Trading" quotes Kirsch from CNET.

Barron's – Jan. 29 –Letters to the Editor includes "Borrowing for Growth" by Clinical Professor of Finance David Kass: Kudos to Matthew C. Klein for his persuasive argument that additional borrowing by the federal government to fund investments that boost growth, such as for infrastructure, public health, education, and scientific research, would effectively pay for itself while being unlikely to add to inflation and raise interest rates… Even though federal debt has increased by $15 trillion since the end of 2008, the current historically low interest rates have enabled the federal government's net interest payments relative to gross domestic product to equal only 2%. This is its lowest percentage since the 1950s and is one-half of the 4% paid in the 1980s and 1990s. With the interest rate of 1.84% on the 30-year U.S. Treasury bond, the return on the proposed investments by the federal government is very likely to exceed its very low cost of capital.

Slate – Jan. 28 – Associate Professor of Management and Entrepreneurship David Kirsch contributes to "All the Ways the GameStop Roller-Coaster Could End": "It's sort of Occupy Wall Street by the trading desk instead of by Zuccotti Park," says [Kirsch]. "That's real. It's a social movement. It's organized market action.""At least a company like Tesla has a story…I don't buy it, but they've got a narrative for why the company is worth something. Every time something threatens that narrative, they have a chief executive who's able to recast it. As soon as we come to some sort of denouement, he takes the ball and throws it down the field, so, gotta go chase it. It's very hard for me to see how the GameStop narrative gets you to $25 billion. If it's just literally these Reddit people buying and buying and buying, at some point they run out of money."

InvestorPlace – Jan. 28 – "7 Stock Predictions For Biden's First Year" quotes Clinical Professor of Finance David Kass: Although former Vice President Joe Biden is planning to raise taxes on high income earners and corporations, he is also planning to spend more to stimulate the economy by assisting those who were hurt by the lockdowns and overall reduction in economic activity induced in response to the coronavirus. Additional investment and spending on infrastructure should create many jobs. Professor Kass further suggests, "The stock market should do well over time as President Biden's economic policies will result in greater stability in both domestic issues and international relations." … Related: Kass gives the year-to-date 'Percentage Change Of 7 Largest Stocks,' via TalkMarkets (Jan. 30).

CBS New York – Jan. 27 – "Is GameStop's Soaring Stock An Indicator Of Possible Market Bubble?" quotes Clinical Professor of Finance David Kass: … "Many millennials, younger investors, opened accounts, for example, through Robinhood and other brokerage firms, which, in turn, actually around the same time, stopped charging commissions or fees to trade in the stock market…So basically a frictionless system, encouraging investment. So, a lot of the money that couldn't be spent in the economy, because a lot of it was shut down, temporarily, would be reallocated to investment in the stock market." Related: Kass quoted the following day in Sinclair Broadcasting's "Internet prank or 'revolution'? Making sense of the GameStop stock surge" (Jan. 28): "There was this feeling of, 'Let's get even with these hedge funds, let's get back at them… The hedge funds are indeed hurting, and, unfortunately, it's not just the hedge funds that get hurt… This has a ripple effect… I think we need to see, are more guardrails needed, because is there potential for systemic risk here?... This could build up over time. Somehow or other, we need to figure out a way to calm things down."

ScienceNewsNet – Jan. 27 – Clinical Professor of Marketing Henry C. Boyd III gives strategy via "A Pandemic Playbook for Super Bowl Advertisers."

Washington Business Journal – Jan. 26 – Maryland Smith's No. 10 ranking is spotlighted in "UMd. is among top online MBA programs, according to U.S. News & World Report." … Related at Maryland Today: "U.S. News Ranks Online Business, Engineering Programs Among Nation's Best."

TechRepublic – Jan. 25 – "Can the US solve its COVID-19 vaccination supply chain problems?" quotes professor emeritus Sandor Boyson: A survey of 1,800 medical suppliers recently exposed the fact that 360 different variations of needles are "capped," meaning that there are shortages. According to [Boyson], "850 million needles and syringes are required for successful delivery of the vaccine."

Talk Markets – Jan. 23 – Clinical Professor of Finance David Kass reports the "One Year Percentage Change of 7 Largest Stocks."

Los Angeles Times (via Yahoo Finance) – Jan. 22 – "Lucid Motors prepares to go public thanks to Saudi money and SPAC mania" quotes Associate Professor of Management and Entrepreneurship David Kirsch: "EV entrepreneurs have figured out they can ride the Tesla wave… When you combine [SPACs] with Robinhood investing, the gamification of finance, fractional share ownership, and novice investors, there's a lot of opportunity for opportunistic behavior." … Related: Silicon Valley Business Journal republishes Kirsch's comments in "Lucid Motors Suitor's Stock Soars on New Report" (Jan. 22).

Tadias Magazine – Jan. 22 – "Professor Lemma Senbet's Unchartered Journey" profiles the career of William E. Mayer Chair Professor of Finance Lemma Senbet.

Digiday – Jan. 21 – "Why ethical dilemmas are putting brands and their media buying in the spotlight" quotes Dean's Chair in Marketing Science P.K. Kannan: "In coming up with the Kaepernick ad, Nike knew that the issue resonated with its core consumer segments — younger, more urban, and more progressive… While there was a backlash from conservative media and groups, it did not affect Nike as a brand much and sales remained steady or even increased."

InvestorPlace – Jan. 20 – "7 Stocks to Buy as the Biden Presidency Begins" quotes Clinical Professor of Finance David Kass: "Additional investment and spending on infrastructure should create many jobs. An easing of tensions with our trade partners in Europe and with China, including the reduction or elimination of tariffs, should lead to a substantial increase in international trade and improved economic well-being for all countries involved."

The Street – Jan. 19 – Research Professor and Center for Global Business Academic Director Kislaya Prasad comments throughout "'A Return to Normal' – What the Economy Will Look Like Under Biden."

Minutehack (UK) – Jan. 19 – Distinguished University Professor and David Bruce Smith Chair in Marketing Roland Rust and co-author Ming-Hui Huang write "Feeling Intelligence will Become Dominant in the Economy within 15 Years." … Related: TecHR Series' "The Feeling Economy: How AI is Creating the Era of Empathy" (Jan. 21) covers the release of the authors' "The Feeling Economy" book.

DataBird Business Journal – Jan. 13 – 'The Countries that are most Women-Friendly have Several Times the GDP of the Average Country' comprises a Q&A with Roland Rust, David Bruce Smith Chair, on his forthcoming "The Feeling Economy" book co-authored with Ming-Hui Huang of National Taiwan University… Related coverage: Real Leaders Magazine op-ed, "Why it's Time to Embrace AI and Prepare for the Feeling Economy" (Jan. 13); book review at The Magic Pen (Jan. 11); and "Profiles of Success" – a Q&A at Money for Lunch (Jan. 6).

Marketplace Radio – Jan. 12 – Professor of Marketing Jie Zhang comments in "Walmart Wants to be Your Bank": "The biggest benefit of getting into this venture is to strengthen its position in retailing," said [Zhang]... Zhang thinks the company might encourage spending through extra discounts, rebates and rewards. Plus, Walmart already has deep relationships with two core groups: its 2.2 million employees and its existing shoppers. "Walmart's core customer base primarily consists of low-to-middle-income households… Some of them don't own a regular bank account."

Forbes – Jan. 12 – Rajshree Agarwal, Rudolph Lamone Chair of Strategy and Entrepreneurship, writes "The Meaning Of Work For A Happy Life (And New Year)."… Related: Agarwal's "Three Myths That Undercut The Antitrust Case Against Google" is one of five columns featured in Forbes Favorites 2020: The Year's Best Leadership Stories (Feb. 27).

CBS New York – Jan. 12 – Clinical Professor of Finance David Kass comments throughout "Surging Stock Market Reflects 'Very Bright Outlook' For Economy, Finance Prof Says."

Morning Consult – Jan. 12 – Professor Emeritus Mike Ball writes "Who's First for Vaccines, And What's Missed Along the Way." … Related coverage: 'Focus on Distribution Speed' in U.S. Supply Chain Management Council News (Jan. 13).

InvestorPlace via Business Insider – Jan. 8 – "NIO Stock Puts Delisting Scare in the Rearview Mirror" quotes Associate Professor of Management and Entrepreneurship David Kirsch: [Kirsch] recently wrote: "For decades, the electric vehicle has been seen as the car of tomorrow but never quite the car of today."

Memphis Commercial Appeal – Jan. 7 – 'How on-time FedEx, UPS and US Postal Service were for Holiday Shipping Season' quotes Professor of Marketing Jie Zhang:"Larger retailers invested in data analytics and selling products "with fairly consistent demand" are in a better position than others to provide accurate volume forecasts, said [Zhang]… Zhang is quoted by same outlet in "FedEx in 2021": "Consumers are being partly pushed by this pandemic to shifting their purchases online," she said. "Once they get more used to the convenience and the benefit of online shopping and figure out how to deal with some of the hassle, they're going to stay with it."

SME Horizon – Jan. 6 – "Crowdfunding Potentially Levels Entrepreneurs' Fundraising Playing Field" summarizes research co-authored by Professor of Information Systems Il-Horn Hann.

The Hill – Jan. 4 – Professor of the Practice Clifford Rossi writes "Pulling Back the Curtain on Bank Climate Stress Tests."

Daily FT (Sri Lanka) – Jan. 4 – "Lankan-born Raschid makes Sri Lanka proud in computer science" profiles Professor of Information Systems Louiqa Raschid as part of announcing her being named an EEEI Fellow.


About the University of Maryland's Robert H. Smith School of Business

The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and part-time MBA, executive MBA, online MBA, specialty master's, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.

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