Thought Leadership

More workers are returning to the office in person, but for job seekers, most initial interviews are still virtual. That’s not likely to change, says Maryland Smith’s Cynthia Velazquez O'Brien. And for many, the first-round interview might be conducted by artificial intelligence.

In a world of uncertainty, logistics firms must predict how many resources will be needed to achieve service objectives. According to the recent development of a statistical uncertainty model by Maryland Smith’s Ilya Ryzhov, predicting such costs is within reach.

The Federal Reserve’s bank stress test is “capricious” and “arbitrary.” . . . “It’s inconsistent. It’s not transparent. It’s too volatile.” These descriptors came late last week from JPMorgan Chase CEO Jamie Dimon during his bank’s quarterly earnings call. It was a response to results of the latest…

In May 2022, 79% of new passenger vehicles sold in Norway were battery electric powered. With plug-in hybrids accounting for an additional 8 percent, only about 1 in 8 new cars sold in Norway were traditionally configured gasoline cars.

Maryland Smith’s David A. Kirsch, who is researching pro-Tesla Twitter bots, or “fanbots,” says irony pervades Elon Musk’s stated reasoning to abandon his $44 billion offer to buy Twitter.

Consumers are feeling the effects of the highest inflation rates in decades, particularly on essentials like groceries and gas, while many big companies are reporting record profits. That dichotomy is angering a lot of Americans and public officials.

Elon Musk’s move to abandon his $44 billion offer to buy Twitter has the company intent on forcing the deal through.

Amid the highest inflation in 40 years, the “outlook for U.S. stocks in the second half of 2022 is very uncertain with at least a 50% probability of a recession in 2022 or 2023,” says Clinical Professor of Finance David Kass at the University of Maryland’s Robert H. Smith School of Business.

Consumers are grappling with sharply higher prices nearly everywhere, thanks to soaring inflation rates. The sticker shock at the grocery store can be particularly tough to swallow, says Maryland Smith’s P.K. Kannan, the Dean’s Chair in Marketing Science and associate dean for strategic initiatives.

Convenience is invaluable for both sides in business-customer interaction. Thus, companies increasingly are integrating live chat and messaging – an advancement from voice and email – into the customer service channel mix. Third-party apps facilitate and fuel this trend. “The top three apps (…