News at Smith

What Your Facebook Friends Say About Your Credit Worthiness

Sep 21, 2015


SMITH BRAIN TRUST -- Joining a social network means trading privacy for information. A 2015 Harvard University study found Facebook’s privacy policy to be increasingly opaque and less explanatory. Also increasing is the inventiveness of criminal investigators and advertisers who mine data from Facebook. Add creditors to this mix. Facebook, last month, received approval for a patent for a mobile payment system that could be used to evaluate a loan applicant’s credit worthiness based on that person’s Facebook friends.

Professor Siva Viswanathan at the University of Maryland's Robert H. Smith School of Business says using social media for financial predictive analytics is viable and could catch on. In a report, "Facebook of the future has privacy implications today," Viswanathan, co-director of Smith's Center for Digital Innovation, Technology and Strategy, says the trend also could alter online behavior in social networks. “You have what we call adverse selection," he says. "You might end up getting the wrong crowd that manipulates connections, or people who care about privacy who are creditworthy borrowers who might stay out of the system.”

In a 2013-published study in Management Science, Viswanathan and coauthors, including Smith finance professor Nagpurnanand Prabhala, investigated individual lenders evaluating potential borrower “soft information” — like social contacts — with hard information like credit history.

Focused on social lending platforms Prosper and Kabbage, they found online networks to be as robust and stable as real-world connections. “Online was not perfect, but having the information did allow better (lending) decisions," the authors wrote. "The question remains how much better (factoring in potential behavioral reaction).” Read more about the Viswanathan-Prabhala study here.


About the University of Maryland's Robert H. Smith School of Business

The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and part-time MBA, executive MBA, online MBA, specialty master's, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.

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