Debra L. Shapiro, Clarice Smith Professor of Management and Organization, has been appointed director of the Smith School’s doctoral program, replacing Lawrence A. Gordon, Ernst & Young Alumni Professor of Managerial Accounting, effective July 1, 2008. Gordon has served as director for the past 12 years. Shapiro received her PhD in organization behavior from the J.L.

Debra L. Shapiro, PhD, a renowned scholar in organizational behavior, has been appointed Clarice Smith Professor of Management and Organization. Her research generally focuses on the various ways to effectively manage conflict or disputes in organizations, including perceptions of organizational injustice, misunderstandings and frustrations that are inevitable in internationally-diverse and crossfunctional teams, and resistance to organizational change in general or the transition to self-managing workteams in particular.

New Research Offers Strategies for Inclusion in a Multinational Organization

The economic downturn accompanying the coronavirus pandemic has organizations wondering how to make tough-but-fair decisions that won’t lead to a mass exodus of talent. Recent research offers answers.

New research from Smith School professor Debra L. Shapiro finds that innovation teams benefit when they include traditionalists and mavericks.

Smith School professor Debra L. Shapiro and her co-authors argue for the need to reassess the instrument that is dominantly used to assess employees' perception of organizational justice.

The best givers take time to understand their customers, who just might want a Miles Davis poster, shares in the local utility company, a piano or a pocket calculator. 

Organizations want strong leaders. But when they exit, loyal employees often follow them out the door. New research shows how to halt the exodus.