Smith School professor Debra L. Shapiro and her co-authors argue for the need to reassess the instrument that is dominantly used to assess employees' perception of organizational justice.

The best givers take time to understand their customers, who just might want a Miles Davis poster, shares in the local utility company, a piano or a pocket calculator. 

Organizations want strong leaders. But when they exit, loyal employees often follow them out the door. New research shows how to halt the exodus.