Invoice Tracking

Our goal in the Finance & Accounting Office at the Smith School is to deliver prompt and accurate payment for services rendered. Please note that the University of Maryland is part of the state bureaucracy, and we do not cut checks either in our office or on campus. Instead, we facilitate payments via the State Comptroller’s Office, and the invoice-to-payment timeline can take between six and eight weeks.

We are happy to confirm for you that your payment is in progress, as well as the date it was processed and submitted by our office. We typically have very little detail beyond this, though we are happy to pass along any information we do have.

[Please note: vendors can be set up for EFT or Direct Deposit, which would allow you to access your account directly, and track progress as our payment makes its way to your bank. For more information about EFT or Direct Deposit visit this page. This is the most efficient way to get paid, and consequently highly recommended by Smith’s Finance and Accounting Office.]

In order to track our own customer service and response times, all inquiries related to invoice timing must pass through the webform below; vendors who call our office will be directed to this form. Once the form is submitted, you can expect a response within two business days.