The Relative Effects of Design Thinking Versus After-Action Review on Team Performance: An Experiential/Episodic Team Learning Perspective
Learning is key to teamwork success. In a field experiment, a design thinking intervention was shown to promote effective team learning, leading to greater team performance and financial savings. Adopting a learning orientation -- emphasizing hypothesis development and testing foir improving work efficiency - was shown to be is key to teamwork success.
Prompt Adaptation as a Dynamic Complement in Generative AI Systems
As generative-AI models become more powerful, organizations will only realize a portion of that improvement unless users learn to adjust how they interact with the models — prompt-adaptation becomes a critical skill for unlocking full value.
To capture the full benefits of new AI technologies, companies should invest not only in the latest models and infrastructure, but also in user training and workflow design — enabling teams to use the new technologies effectively.
Evolution of Ride Services: From Ride- Hailing to Autonomous Vehicles
In recent years the ride service industry has been evolving rapidly, driven by disruptive technologies such as mobile apps, AI, and autonomous vehicles (AVs). While platform-based decentralized ride hailing companies have gained significant market share, vertically-integrated robotaxi services using emerging AVs are starting to enter the market. In this paper, we aim to provide insights about the evolution and the future of ride services studying these two competing business approaches.