As generative-AI models become more powerful, organizations will only realize a portion of that improvement unless users learn to adjust how they interact with the models — prompt-adaptation becomes a critical skill for unlocking full value.
To capture the full benefits of new AI technologies, companies should invest not only in the latest models and infrastructure, but also in user training and workflow design — enabling teams to use the new technologies effectively.
Eaman Jahani (UMD), Benjamin S. Manning (MIT), Joe Zhang (Stanford), Hong-Yi TuYe (MIT), Mohammed Alsobay (Microsoft), Christos Nicolaides (University of Cyprus), Siddharth Suri (Microsoft), David Holtz (Columbia)
Information Systems Research