Thought Leadership

The lifeblood of a business school is its faculty, and at the University of Maryland's Robert H. Smith School of Business our faculty members are inspiring, supportive and world-class. We are attuned to a marketplace that values innovation, entrepreneurialism, analytical thinking and hard work. Our teaching and research equips students with the wisdom of business scholarship rooted in the experiential lessons of the marketplace.

March 26, 2018
Promoting Voice on Your Action Team
Encouraging a speak-up culture is a tricky task for leaders. New Smith School research reveals what they should and shouldn't do to create effective action teams.
Read the article : Promoting Voice on Your Action Team
March 26, 2018
Recover From a Service Failure
It happens. Sometimes companies let their customers down. And when they do, they need to fix it fast, says Janet Wagner of the University of Maryland's Robert H. Smith School of Business.
Read the article : Recover From a Service Failure
March 25, 2018
Build Social Networks That Inspire
Our connections influence how innovative we are at work. Smith School professor Vijaya Venkataramani says the network of your "alters" — the people you turn to for problem-solving advice — can also help you become more creative.
Read the article : Build Social Networks That Inspire
March 24, 2018
Improve Flood Relief and Recovery
With natural disasters occurring more frequently, a deeper understanding of emergency preparedness has become increasingly critical. Smith School professor Niratcha "Grace" Tungtisanont focuses on flood recovery in her new research.
Read the article : Improve Flood Relief and Recovery
March 23, 2018
Reassess Organizational (In)Justice
Smith School professor Debra L. Shapiro and her co-authors argue for the need to reassess the instrument that is dominantly used to assess employees' perception of organizational justice.
Read the article : Reassess Organizational (In)Justice
March 22, 2018
Inside Spotify's Unconventional – And Risky – Stock Debut
What's the big deal about Spotify's unconventional IPO? The music-streaming giant is set to come to market without the help of some big investment bank. It's a known brand, and it's shown growth in its niche. So, why are investors so jittery?
Read the article : Inside Spotify's Unconventional – And Risky – Stock Debut
March 22, 2018
Dig Deep into Financial Supply Chains
To better understand the subprime mortgage debacle's role in the financial crisis of 2008, Smith School professor Louiqa Raschid says regulators must dissect the underlying financial supply chain.
Read the article : Dig Deep into Financial Supply Chains
March 21, 2018
Get the Most From a Shared Experience
Have a social outing coming up? Take a minute at the outset to make sure you're on the same page about what you each hope to get out of the experience. You'll have a better time, according to new research from Smith School professor Rebecca Ratner.
Read the article : Get the Most From a Shared Experience
March 20, 2018
Overcome Crowdfunding Discrimination
People looking to raise money using crowdfunding sites are encouraged to be authentic in their profiles. But research from the Smith School's Jessica M. Clark finds that for some fundraisers, being authentic can hinder fundraising.
Read the article : Overcome Crowdfunding Discrimination
March 19, 2018
Advertise Smarter Online
For firms advertising online, is it better to target audiences with specific interests or aim for the widest possible reach? In new research, the Smith School's Courtney Paulson develops a method to compute how to optimize both goals.
Read the article : Advertise Smarter Online
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