Smith Brain Trust
How To Get Better Care from Your Doctor
August 07, 2019
Want better care from your doctor? It’s as simple as just being nice and saying thank you, according to new management research.
Farewell, Summer Fridays
August 05, 2019
In summer, every Friday feels a little like the day before a long weekend. Many of your colleagues are already on vacation (or at happy hour). No one attempts to host a meeting or make consequential decisions. Soak it in. It's almost fall.
The Tariff Effect
Faced with the option of either buying American steel products or importing foreign steel and paying the associated tariffs, the choice would seem to be pretty simple. Sometimes it's not.
Canada Goose and a Supply Chain Lesson
Winter-chic outfitter Canada Goose has been chilled amid a controversy that underscores the need for transparency across supply chains.
Eat, Stay, Shop
August 01, 2019
Brick-and-mortar stores are finding new ways to attract shoppers when everything they might want to buy is just a click away.
The New Brick-and-Mortar
July 31, 2019
Retailers, long caught in Amazon.com’s shadow, increasingly are looking to AI, inventory management and myriad supply chain innovations for new sources of light.
Smith Research
Crowdsourcing for Ideas? Do This.
July 29, 2019
Research explores how companies can structure innovation tournaments to drive meaningful results.
Finding the Best Path to Your Target
July 25, 2019
Political candidates, manufacturers and even online game designers can hit their performance targets with increased regularity using a new algorithm developed at Maryland Smith.
Equifax’s Big Little Fine
July 24, 2019
“It’s a lot of money,” says Maryland Smith’s Clifford Rossi, of the nearly $700 million that credit reporting giant Equifax has agreed to pay over its massive data breach. But far more needs to be done.
Map Yourself on Customer Service Grid
Advancing technology has opened new possibilities for customer service delivery, giving companies more options when setting strategy.
Second Chances After a Fall from Power
July 23, 2019
Followers sometimes continue to believe in a leader even after loss of status. New Maryland Smith research explores why.
Student
Analyst Shines at National Geographic
July 22, 2019
Moving to Shanghai was a big step for Harriet Peng ’19, who grew up in Liuzhou on the banks of th
Pagination
