Dean's Column

I used to think Twitter was a fad that was going to pass, despite the constant feedback about its utility that I was receiving from Smith students. I couldn’t imagine why anyone would want another piece of “keep in touch” technology.

Profile: Hart Rossman

Some people’s career paths advance in a straight line. Hart Rossman, Vice President and Chief Technology Officer of Cybersecurity Services and Solutions for Science Applications International Corporation (SAIC), has a career that seems to be growing in ever-widening circles.

New Faculty Hires for 2011-2012

The Smith School is happy to welcome the following new professors to the school: Accounting & Information Assurance Hanna Lee Derek Johnson Decisions, Operations & Information Technologies Tunay Tunca Inbal YahavIlya O. RyzhovPamela Armstrong Ilchul Yoon Rui Zhao

Social Media and Healthcare

The Smith School’s Center for Health Information and Decision Systems (CHIDS) has several ongoing projects exploring the challenges involved with integrating social media into healthcare.

Social Media in Government

P.K. Kannan, Harvey Sanders Associate Professor of Marketing and director of the Center for Excellence in Service, and Ai-Mei Chang, professor of systems management at UMUC , is studying how the web affects interactions between government agencies and the public.

Social Media Research Round-up

Look for more big-impact research from Smith faculty in the area of social media. The following working papers are available on SSRN. Contact individual faculty members for more information about their specific area of study.

Social Media Research at Smith

When a video of unhygienic behavior by a Domino’s Pizza employee went viral on YouTube and came to the attention of bloggers nationwide, company management turned to Twitter to address the issue and ease its customers’ food safety concerns. The episode was a graphic (revoltingly graphic!) depiction of the way online communities and the content they create have the power to boost a company’s sales and reputation, or sink it for good.

Profit-Driven Patient Discharge Practices

Research by Bruce Golden Surgeons discharge patients to ensure that their surgeries will not be cancelled for a lack of recovery beds.

Multi-Format Digital Content

Research by P.K. Kannan and Amna Kirmani Consumers are willing to buy multiple formats of content when they can count on consistent quality and use the formats in different ways.

Corruption and Innovation

Research by Vojislav Maksimovic Innovative firms are more victimized than other firms in emerging economies.

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