Rellie Derfler-Rozin Directory Page

Rellie Derfler-Rozin

Rellie Derfler-Rozin

Associate Professor

Ph.D., London Business School

  • Management and Organization

  • Rellie Derfler-Rozin is an Associate Professor of Management & Organization at the Robert H. Smith School of Business at the University of Maryland. She received her PhD in Organizational Behavior from London Business School.

    She studies how the social context impacts employees' decision-making. She examines situations in which people in organizational settings behave in ways that end up counter to their own goal, because of innate social needs, such as the need to belong or the need for social status. As such, she applies psychological theories to critical organizational challenges (e.g., how organizations should design their selection practices or structure employees' jobs) to seek solutions that improve employees' lives in the workplace and organizations' success. She uses a multi-method approach, combining field surveys, field experiments, laboratory experiments and archival data analysis. Most of her research revolves around two specific areas: behavioral ethics and selection decisions and biases. 

    Primary Research Areas

    • behavioral ethics
    • selection decision and biases
    • belongingness needs
    • emotions 

    Selected Publications

    Baker, B., Derfler-Rozin, R., Pitesa, M., & Johnson, M. Economic Consequences of Unethical Behavior: An Organizational Context Model. Paper accepted at Organization Science

    Derfler-Rozin, R., Baker, B., & Gino, F. (2018). Compromised Ethics in Hiring Processes? How Referrers’ Power Affects Employees’ Reactions to Referral Practices. Academy of Management Journal, 61(2), 615-636.

    Derfler-Rozin, R., Moore, C., & Staats, B.  (2016) Reducing Organizational Rule Breaking through Task Variety: How Task Design Supports Deliberative Thinking. Organization Science, 27(6), 1361-1379

    Thau, S., Derfler-Rozin, R., Pitesa, M., Mitchell, M., & Pillutla, M. (2015) Unethical for the sake of the group: Risk of exclusion and pro-group unethical behavior. Journal of Applied Psychology, 100(1), 98-113.

    Rafaeli, A., Erez, A., Ravid, S., Derfler-Rozin, R., Efrat, D., & Rozilio, R. (2012). When customers exhibit verbal aggression employees pay the cognitive costs. Journal of Applied Psychology, 97(5), 931-950

    Derfler-Rozin, R., Pillutla, M., & Thau, S. (2010). Social reconnection revisited: The effects of social exclusion risk on reciprocity, trust, and general risk-taking. Organizational Behavior and Human Decision Processes, 112(2), 140-150

    Rafaeli, A., Sagy, Y., & Derfler-Rozin, R. (2008). Logos and initial compliance: A strong case of mindless trust. Organization Science, 19(6), 845-859

    News

    Fearless Idea 8: Reduce Rule-Breaking

    SMITH BRAIN TRUST — When employees break the rules at work, it might not be mischief. It might be monotony. A new study finds that…

    Read News Story : Fearless Idea 8: Reduce Rule-Breaking
    Mischief or Monotony? Why Employees Break Rules

    SMITH BRAIN TRUST – When employees break the rules at work, it might not be mischief. It might be monotony.

    Read News Story : Mischief or Monotony? Why Employees Break Rules
    Eliminating Service Errors from Hostile Customer Encounters

    Research by Rellie Derfler-Rozin

    Managers can mitigate the effects that verbally abusive customers have on employees

    Read News Story : Eliminating Service Errors from Hostile Customer Encounters

    Research

    How To Make Rule-Followers Think Outside the Box

    How Ethical Leaders Give Employees Space to Be Creative

    Read the article : How To Make Rule-Followers Think Outside the Box
    Love Your Work and Your Paycheck, Too? Don’t Tell the Hiring Manager

    Research Finds Bias Against Job Candidates Motivated By Pay, Benefits

    Read the article : Love Your Work and Your Paycheck, Too? Don’t Tell the Hiring Manager
    Who's the Worst at Negotiating?

    How Better Give-and-Take Can Improve Socioeconomic Status

    Read the article : Who's the Worst at Negotiating?

    Insights

    The Way Forward

    COVID-19 Widened Existing Inequities for Career Women. Here’s How We Get Back on Track.

    Read the article : The Way Forward
    After the ‘Great Resignation,’ How To Have a Great Negotiation

    For a record number of Americans, 2021 has been the year they said, “I quit.”

    Read the article : After the ‘Great Resignation,’ How To Have a Great Negotiation
    The Myths About Workplace Negotiations

    And Why Organizations Must Battle Against the Zero-Sum Mindset

    Read the article : The Myths About Workplace Negotiations
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