Pamela K. Armstrong Directory Page

Pamela K. Armstrong

Pamela K. Armstrong

Clinical Professor

Associate Director, QUEST Honors Program

Ph.D., The Wharton School, University of Pennsylvania

Contact

4312 Van Munching Hall

  • Ph.D., Operations and Information Management, The Wharton School, University of Pennsylvania
  • M.S., Industrial Engineering & Operations Research, University of California, Berkeley
  • B.S., Systems Engineering, University of Arizona

Pamela Armstrong is a Clinical Professor at the Smith School. She teaches courses in operations management, supply chain strategy and project management to MBA students. Her areas of interest include service operations, quality, and performance management. Prior to joining the Smith School, Dr. Armstrong ran a management consulting firm that provided operational analysis, strategic planning, and performance management services to federal clients. Before consulting, she served on the faculty at Georgetown University’s McDonough School of Business, where she taught courses in operations management, service management, and quality. She has also worked as an engineer at IBM, AT&T Bell Laboratories, and Hughes Aircraft Company.

News

Maryland Smith Seniors, Faculty among Merrill Presidential Scholars Program Honorees for 2020-21

Three pairs of Maryland Smith students-faculty mentors have been recognized among this year’s graduating class of University of Maryland…

Read News Story : Maryland Smith Seniors, Faculty among Merrill Presidential Scholars Program Honorees for 2020-21
Smith Students Explored the World in Winter 2019

Undergraduate students at the Robert H. Smith School of Business have completed another successful cycle of the faculty-led short-term…

Read News Story : Smith Students Explored the World in Winter 2019
Outstanding Seniors Honored at Undergraduate Banquet

Every graduating cohort has students who are shining stars, and it is with great fanfare that Victor Mullins, Associate Dean of the…

Read News Story : Outstanding Seniors Honored at Undergraduate Banquet
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