Many people use online reviews when looking for a doctor, and since the pandemic began it’s become an even more popular way to find medical care. Margrét Bjarnadóttir and her co-authors have examined the link between online patient reviews and quality of care.
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About the University of Maryland's Robert H. Smith School of Business
The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and flex MBA, executive MBA, online MBA, business master’s, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.
“People analytics” – traceable to 1911’s The Principles of Scientific Management, which sought to apply engineering methods to managing people – has exploded with advances in computer power, statistical methods and artificial intelligence (AI).
The University of Maryland’s Robert H. Smith School of Business is launching a nine-month, fully online certificate program designed for technical and non-technical professionals interested in leveraging data to draw insights and drive smarter decision-making for their organization.
From the earliest weeks of the pandemic, Maryland Smith’s Nicole Coomber was noticing a worrying trend. Upwardly mobile professionals across her social media networks were opting to step back from their careers, overwhelmed by the new demands of their work lives and home lives.
New research from Maryland Smith’s Margrét Bjarnadóttir that asks how organizations can leverage AI to build a more equitable workforce has been named the Best White Paper in the 2021 Wharton Analytics Conference.
Imagine a world where your Amazon Alexa checks on you to make sure you’ve taken your medication and alerts your provider with clinically important information. With the advent of new technology such as telehealth, a team of Maryland Smith researchers want to make this a reality, strengthening the connection between patients and providers.