Airlines Failing in Customer Service: Smith Experts Explain its Roots and Strategies for Passengers

AAA’s prediction for 54.6 million Thanksgiving weekend travelers would push travel in the United States to 98 percent of pre-pandemic volume. But it may not be enough to reserve airport parking spaces beforehand or allocate extra time for TSA lines.

What Today’s Retailers Can Learn from the H.H.Gregg Bankruptcy

Location, location, location. It’s the #1 rule in real estate and very important in the retail landscape we’ve been dealing with since 2010, when the retail apocalypse began. H.H. Gregg’s story is a cautionary tale that can teach us much about how stores can survive if they are in a mall that suffers the closure of a retail giant.

Five Smith School Projects Get Nearly $73,000 in 2022 Teaching and Learning Innovation Grants

Seven professors with the University of Maryland Robert H. Smith School of Business who are working on projects that show the promise of significant impact on experiential learning, are being given the funds to turn their proposals into reality. The new Teaching and Learning Innovation Grant Initiative is a multi-million dollar effort that is supporting nearly 90 academic programs throughout the university during this 2022-2023 academic year. It’s quite an accomplishment for Smith to have nearly 10 professors recognized by the program.

Smith’s Rachelle Sampson to Present Panmure Prize-Winning Research on July 19.

Maryland Smith’s Rachelle Sampson, recipient of the inaugural Panmure House Prize, considered one of the United Kingdom’s largest academic prizes, will present her prize-winning study at 9 a.m. ET Tuesday, July 19, 2020 from London in an inaugural Panmure House Prize winners’ presentation.

2022 Faculty and Staff Recognition Awards

One of the world’s top schools for business research, Maryland Smith also is where students experience top-level teaching in a highly supportive community. Smith chronicles and celebrates this distinction at the end of each academic year by honoring its outstanding faculty and staff members with awards of excellence.

Playbook for a Climate-Ready Supply Chain

Extreme weather that has increasingly hammered factories, rail lines, ports and highways is expected to intensify as the globe continues to warm. Across industries, leadership teams have awakened to the high degree of financial risk posed by this climate change.

Summer Reading List 2022

Check out the 19th annual Summer Reading List for Business Leaders, with recommendations from faculty members at the University of Maryland’s Robert H. Smith School of Business. This year’s list includes new and older books on the Fed, problem-solving, entrepreneurism, memory, vaccines, and human nature, plus fiction picks about saving the planet, war and international spies.

The Benefits of a Multi-Stakeholder Strategy

When companies make decisions, it’s not just shareholders they must consider – employees, suppliers, communities and governments are affected too. And new research is showing that firms that don’t factor all stakeholders into the equation are missing out.

Gender, Competitiveness and How We Advocate for Others

In the workplace, success sometimes comes down to how competitive you are. And sometimes it comes down to how competitive the people are who are advocating on your behalf.

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