Selling new generation models only to be left with returned merchandise from older generations can be problematic. New research explores a possible solution.

How do health care professionals decide when it’s time to upgrade their medical technology? Research from Smith School professor Ritu Agarwal looked at how health care professionals abandoned their use of coronary stents, in response to the emergence of new technology.

Companies are coming up with ways to tap crowds online for innovative ideas, product support and better ways to connect with their customers. And there is a right way to do it.

When simulating complex systems, getting the numbers right can be tricky. In new Smith School research, Michael Fu explores methodologies that can help streamline that process.

Bond markets value IT investments differently than stock markets according to the strategic roles of IT in industries and the types of risks they create.

How do health care professionals decide when it’s time to ditch some innovation in medical technology in favor of the latest upgrade or advice from the medical community?

Secession would put newly independent nation in the back of the line for European Union membership. "There is no grandfathering in," Smith School professor Kislaya Prasad says. 

How to make health information exchanges effective? The key is financial viability.

When purchased merchandise get returned, resellers bid for the items "as is" in fast-paced auctions. How does bidder experience influence the process?