Encouraging team members to voice their constructive opinions and concerns about work-related issues leads to performance and safety gains, according to new Smith School research.

Creative employees are great at justifying deviant behavior. Smith School professor Hui Liao identifies a boundary condition that keeps them in line.

Companies can be friendly and slimy at the same time. Some firms even use great service as a cover for failure to protect consumer interests.

Targets of intimidation, humiliation and verbal attacks can flip the script on a bad boss, shifting the balance of power in their favor.

Collaborative communities often conspire against high performers, but mindful managers can intervene to mitigate the risk.