Why Getting in Touch with Your Feelings Makes Good Business Sense

Research by Myeong-Gu Seo

Could Your Job be Offshored

Research by Sunil Mithas Is your job a candidate for global offshoring? It’s a concern for millions of Americans these days, as more and more companies move their IT and professional service jobs out of the U.S. to take advantage of global talent, reduce costs and cycle time, and spur innovation.

Want to Be Happy? Live and Learn

Research by Rebecca Ratner

Smith School INFORMS Fellows

Featured Researchers

Chris Dellarocas, associate professor of information systems, received his PhD from the Massachusetts Institute of Technology. His research studies how online reputation mechanisms, online product review sites and other Web 2.0 technologies are affecting firm strategies, consumer behavior and competition among infomediaries.

Faculty Awards and Honors

Larry Bodin, professor emeritus of management science, and Michael Fu,professor of management science, were both elected as INFORMS (The Institute for Operations Research and the Management Sciences) Fellows.

Center for Excellence in Service

The American economy was built on manufacturing. Today the noise of the factories has died down to be replaced by the steady hum of computers. As our industrial economy has evolved into a knowledge-based economy, most of the new jobs created have been service jobs, not manufacturing jobs. But this doesn’t mean service workers in the traditional sense of burger-flippers and grocery checkers. We are becoming a nation of doctors, architects, accountants, lawyers, teachers, and computer experts—knowledge-based workers who are highly-skilled and highly-paid.

Estimating trading risks through online feedback

Research by Chrysanthos Dellarocas Online feedback mechanisms have become an important tool for electronic businesses and for consumers who use them to evaluate potential trading partners and gauge the relative risk of dealing with people whom they may never meet in person. So the reliability of online feedback is crucial. But getting a true picture from online feedback is not always as easy.

Vigilant against manipulation

Research by Amna Kirmani

Seasonality in stock market returns

Research by Steve Heston Seasonality in the economy is an old idea. It is expected that retail sales go up in November for Christmas, or that snow tires sell better in October than in May.

Back to Top