College Park, MD - October 6, 1997 - Achieving excellence in customer service. Making the virtual office work for you. Achieving quality in a team environment. Creating successful business-education partnerships. Growing your small business. Substituting commercial practices for military specifications in DOD and NASA work.
Some of Maryland's best organizations will offer these lessons and much more at the 1997 Maryland Excellence Conference scheduled for Wednesday, October 29, at Martin's West in Baltimore. Sponsored by the Maryland Center for Quality & Productivity (part of the University of Maryland Business School) and its many co-sponsors, the conference will feature management practices from some of the state's best organizations. Presenters from manufacturing, service, education, aerospace and defense, technology, and the public sector will offer participants ideas to apply immediately to their organizations.
Conference highlights will include presentations of the Senate Productivity Awards and the Maryland Excellence Awards by Senators Paul Sarbanes and Barbara Mikulski.
Jim Perdue, chairman and CEO of Perdue Farms, Inc., will give the keynote luncheon address titled "Transforming an Industry: Managing Organizational Change." He will describe the ongoing transformation process that has enabled Perdue Farms to sustain its industry leadership.
Registration costs range from $195 to the $50 lunch-only option for the conference, scheduled to run from 7:30 a.m. to 4 p.m. Team discounts for three or more people from one organization registering at the same time are available.
About the Robert H. Smith School of Business
The Robert H. Smith School of Business at the University of Maryland is an internationally recognized leader in management education and research for the digital economy. The school offers cross-functional study options in its six academic departments, which include accounting and information assurance; decision and information technologies; finance; logistics, business, and public policy; management and organization; and marketing. More information about the Robert H. Smith School of Business can be found at http://www.rhsmith.umd.edu.
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About the University of Maryland's Robert H. Smith School of Business
The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and flex MBA, executive MBA, online MBA, business master’s, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.