M. Susan Taylor

Professor Emerita

4518 Van Munching Hall
Ph.D., Purdue University

Dr. Susan Taylor is Smith Chair of Human Resource Management & Organizational Change and Co-Director of the Center For Leadership, Innovation, & Technology (CLIC) at the Robert H. Smith School of Business, the University of Maryland, College Park. She earned her doctorate from Purdue University in I/O Psychology and has also been a visiting faculty member at the Amos Tuck School, Dartmouth College, University of Washington, Seattle, School of Administration at Bocconi University, Milan Italy, and the London Business School. Taylor's past research has focused on organizational recruitment, the effects of performance feedback and performance management systems, the procedural justice of organization's HR systems and its impact on the employment relationship. Currently, her research examines the nature of change leadership and its effects on employee reactions and team performance and cross-cultural differences in the nature of the organizational innovation process. Both the National Science Foundation and the Kaufman Foundation have provided grant funding to support her research. A past Chair of the HR Division, in the National Academy of Management, she also served on the Academy's Board of Governors from 2001-2004.Taylor is a Fellow of the Academy of Management and the Society of Industrial/Organizational Psychology, a Senior Editor for the academic journal, Organization Science, and a Member of the Society of Human Resource Management (SHRM) Foundation Board of Directors, the Personnel Human Resources Research Group (PHRRG), and the Society of Organizational Behavior (SOB).

Honors and Awards

  • Smith Chair of Human Resource Management and Organizational Change
  • Fellow, National Academy of Management; Society of Industrial/Organizational Psychology
  • Member, Charter, Personnel/Human Resources Research Group (PHRGG); Society of Organizational Behavior (SOB)
  • Member, Foundation, Society of Human Resource Management (SHRM), Board of Governors, National Academy of Management


  • IBM
  • Black and Decker
  • University of Maryland, College Park
  • City of Norfolk Virginia
  • Anne Arundel Medical Center
  • Maryland Department of Business & Employment Development


  • Taylor, M.S., Fisher, C.D. and Ilgen, D.R. Individuals' reaction to performance feedback in organizations: A control theory perspective. In K. Rowland & J. Ferris' (Eds.) Research in Personnel and Human Resources Management. Greenwich, Conn.: JAI Press, Volume 2, 1984, pp. 81-124.
  • Taylor, M.S. and Bergmann, T. Organizational recruitment activities and applicants' reactions at different stages of the recruitment process. Personnel Psychology, 1987, 40, pp. 261-285.
  • Taylor, M.S., Tracy, K.B., Renard, M.K., Harrison, J.K., & Carroll, S.J. Procedural justice in performance appraisal: A field test of the due process approach for performance appraisals.Administrative Science Quarterly, September, 1995, 495-522.
  • Frost, P. & Taylor, M.S. (eds). The Rhythms of Academic Life. Thousand Oaks, CA: Sage Publications, 1996.
  • Masterson,S. S., Lewis-McClear,K., Goldman, B.M., & Taylor, M. S. Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, August 2000, pp. 738-749.
  • Coyle-Shapiro, J. A. M. Shore, L. M., Taylor, M .S. & Tetrick, L. E. The Employment Relationship: Examining Psychological and Contextual Perspectives. Oxford, UK: Oxford University Press, 2004 (Paperback, 2005).
  • Hill, S. N., Seo, M., Kang, J. & Taylor, M. S. Building Employee Commitment to Change Across Organizational Levels: The Influence of Hierarchical Distance and Direct Managers’ Transformational Leadership. In Press, Organization Science.
Robert H. Smith School of Business
Map of Robert H. Smith School of Business
University of Maryland
Robert H. Smith School of Business
Van Munching Hall
College Park MD 20742