Rebecca Ratner Directory Page
Rebecca Ratner
Dean's Professor of Marketing
ADVANCE Professor
Ph.D., Princeton University
Rebecca Ratner is the Dean's Professor of Marketing at the Robert H. Smith School of Business. She recently served as Associate Dean for Academic Affairs for the Smith School. Dr. Ratner received a Ph.D. in social psychology from Princeton University, and has been a visiting scholar in the marketing departments of the Harvard Business School, Chicago Booth Graduate School of Business, and the Wharton School at the University of Pennsylvania. Prior to her position at Maryland, she was assistant professor and associate professor at the University of North Carolina at Chapel Hill. Dr. Ratner has taught courses on consumer behavior, marketing management, marketing for social value, and marketing research to MBA students, undergraduate students, and executives.
Professor Ratner’s research explores factors underlying suboptimal consumer decision making and focuses on memory, variety seeking, and the influence of social norms. Her research has appeared in marketing, psychology, and decision-making journals, including the Journal of Consumer Research, Journal of Marketing Research, Journal of Personality and Social Psychology, Journal of Experimental Psychology, and Proceedings of the National Academy of Sciences. Her research has been featured in the media including The New York Times, Washington Post, CBS News: This Morning, and NPR’s Wait, Wait, Don’t Tell Me. Prof. Ratner has served as Associate Editor at the Journal of Consumer Research and Journal of Marketing Research and co-Editor of Journal of Marketing Research. Prof. Ratner has been elected to serve as President of the Association for Consumer Research (President-elect in 2024, President in 2025, Past-president in 2026).
Honors & Awards
Distinguished Teaching Award, Robert H. Smith School of Business, 2016
Research Communicator Award, University of Maryland, 2015
Allen J. Krowe Award for Teaching Excellence, Robert H. Smith School of Business, 2010
Top 15% Teaching Award, Robert H. Smith School of Business, 2007 - 2012
Best Paper Award (Most Influential Paper in Conflict Management from 1998 – 2001, Academy of Management), 2006
University of Chicago James M. Kilts Center for Marketing, Visiting Faculty Fellow, 2004
Edward M. O’Herron, Jr. Distinguished Faculty Scholar (awarded for outstanding teaching at Kenan-Flagler Business School), 2003-2004
Marketing Science Institute Young Scholar, 2003
University of North Carolina at Chapel Hill Junior Faculty Development Award, 2002
Best Teaching in Undergraduate Program (Weatherspoon Award for Excellence in Teaching at Kenan-Flagler Business School), 2001
Selected Publications
Ratner, R.K. and Hamilton, R.W. "Inhibited from Bowling Alone" (2015). Journal of Consumer Research. 42, 2015. DOI: 10.1093/jcr/ucv012
Etkin, J., & Ratner, R.K. “Goal Pursuit, Now or Later: Temporal Compatibility of Different versus Similar Means” (2013). Journal of Consumer Research, 39, 1085 – 1099.
Etkin, J., & Ratner, R.K. “The Dynamic Impact of Variety among Means on Motivation” (2012). Journal of Consumer Research, 38, 1076-1092.
Hamilton, R.H., Ratner, R.K., & Thompson, D.V. “Outpacing Others: When Consumers Value Products Based on Relative Usage Frequency” (2011). Journal of Consumer Research, 37, 1079 - 1094.
Fishbach, A., Ratner, R.K., & Zhang, Y. “Inherently Loyal or Easily Bored?: Nonconscious Activation of Consistency versus Variety-Seeking Behavior” (2011), Journal of Consumer Psychology, 21, 38-48.
Meyvis, T., Ratner, R.K., & Levav, J. “Why We Don’t Learn to Accurately Forecast Our Feelings: How the Misremembering of Our Predictions Blinds Us to Our Past Forecasting Errors,” (2010), Journal of Experimental Psychology: General, 139, 579-589 (Lead article).
Zauberman, G.Z., Ratner, R.K, & Kim, B.K. “Memories as Assets: Strategic Memory Protection in Choice over Time,” (2009), Journal of Consumer Research, 35, 715-728 (Lead article).
Fox, C.R., Ratner, R.K., & Lieb, D. (2005). "How Subjective Grouping of Options Influences Choice and Allocation: Diversification Bias and the Phenomenon of Partition Dependence," Journal of Experimental Psychology: General, 134 (4), 538-551.
Ratner, R.K., & Herbst, K.C. (2005). "When Good Decisions Have Bad Outcomes: The Impact of Affect on Switching Behavior," Organizational Behavior and Human Decision Processes, 96 (1), 23-37
Novemsky, N., & Ratner, R.K. (2003). "The Time Course and Impact of Consumers' Erroneous Beliefs about Hedonic Contrast Effects." Journal of Consumer Research, 29, 507-516.
Ratner, R.K., & Kahn, B.K. (2002). "The Impact of Private versus Public Consumption on Variety-Seeking Behavior." Journal of Consumer Research, 29, 246-257.
Ratner, R.K. & Miller, D.T. (2001) (Lead Article). "The Norm of Self-Interest and Its Effects on Social Action," Journal of Personality and Social Psychology, 81, 5-16.
Ratner, R.K., Kahn, B.E., & Kahneman, D. (1999). "Choosing Less-Preferred Experiences for the Sake of Variety." Journal of Consumer Research, 26, 1-15 (Lead article).
Miller, D.T., & Ratner, R.K. (1998). "The Disparity Between the Actual and Assumed Power of Self-Interest." Journal of Personality and Social Psychology, 74, 53-62.
News
Research
Insights
Academic Publications
The Influential Solo Consumer: When Engaging in Activities Alone (vs. Accompanied) Increases the Impact of Recommendations
Journal of Marketing Research
Information about the social context of consumption is often seen on review websites or social media when consumers sharing word-of-mouth about an experience indicate whether they engaged in the activity solo or with companions. Across a secondary dataset scraped from Tripadvisor.com, five main experiments, and one supplemental experiment, the current research finds that individuals who engage in consumption activities alone can be a more influential source of recommendations than people who engage in these same activities with others. The results support an attribution-based process, such that people are more likely to attribute a solo (vs. accompanied) review to the quality of the activity itself, leading the solo (vs. accompanied) person’s review to be particularly influential. Further, the studies test the theorizing that perceived interest on the part of the solo (vs. accompanied) consumer leads to the stronger attribution to quality, and therefore that additional cues to intrinsic interest (e.g., presence of a cue to intrinsic or extrinsic motivation) attenuate the influence of solo (vs. accompanied) word-of-mouth. This work has theoretical and managerial relevance for those who seek to understand how the social context of consumption influences other consumers.
Rebecca Ratner, Dean's Professor of Marketing, Robert H. Smith School of Business; Yuechen Wu, assistant professor, Spears School of Business, Oklahoma State