21st Annual
Frontiers in Service Conference
The 21st Annual Frontiers in Service Conference, will be June 14-17, 2012.
Annually sponsored by Center for Excellence at the University of Maryland. Join
over 250 scholars and managers, representing 40 countries to share the latest
knowledge on service marketing, operations, and management. The 2012 conference
will be hosted at the Robert H. Smith School of Business at the University of
Maryland, College Park.
The 2012 Frontiers in Service Registration Now Open!
JSR Special Issue On IT-Related Service
The Center for Excellence in Service, in conjunction with the National Science
Council of Taiwan and Sage Publications, is sponsoring a special
interdisciplinary issue of the Journal of Service Research, focused on
IT-related service. Papers published in this issue will have high impact,
because of the cross-functional nature of the topic. The best paper will receive
a first-place award of $2,000. Up to three honorable-mention awards of $1,000
will also be given.
Dr. Roland Rust wins Distinguished Marketing
Educator Award
Dr. Roland Rust is the winner of the 2012 American Marketing
Association/Irwin/McGraw-Hill Distinguished Marketing Educator Award. The award
honors living marketing educators for distinguished service and outstanding
contributions in marketing education. The multiple criteria for the award
include general creativity/innovativeness, administrative contributions,
teaching and mentoring, public service, research contributions and service to
the marketing profession, with sustained contributions over extended period of
time. The award will be presented at the AMA’s 2012 Winter Marketing Educators’
Conference. Previous recipients include Phil Kotler, Frank Bass, Don Lehmann,
Gilbert Churchill, Don Morrison, Jim Bettman, Gary Lilien and Russ Winer.
