News
The Society for Marketing Professional Services (SMPS) is partnering with the Center for Excellence in Service (CES) for the third consecutive year, to offer the 2013 leadership advancement program. The program, to be held on October 17-18, and November 14-15, is designed for A/E/C marketers and busines
Conference Date & Venue: June 26-29, 2014, Miami, Florida, USA
Conference Co-Chairs: A. Parasuraman (University of Miami) and Roland Rust (University of Maryland)
This summer, academic experts and business leaders from 28 countries gathered in Taiwan for the 22nd annual Frontiers in Service Conference, sponsored by the Center for Excellence in Ser
Academic experts and business leaders from around the world gathered to share the latest knowledge on service marketing, operations, and management at the 21st annual Frontiers in Service Conference, sponsored by the Center for Excellence in Service (CES) and hosted at the Robert H. Smith School of Business.
College Park, Md. — March 14, 2011 — U.S. small business owners say they plan to add nearly 3.8 million jobs this year, according to the latest Small Business Success Index, released by the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business and partner Network Solutions LLC.
Oct. 1, 2010 – The Center for Excellence in Service (CES) at the University of Maryland’s Robert H. Smith School of Business hosted the Social Media Forum, which invited social media and marketing industry practitioners to discuss how marketers leverage social media.
Oct. 1, 2010 – The Center for Excellence in Service (CES) at the University of Maryland’s Robert H. Smith School of Business hosted the Social Media Forum, which invited social media and marketing industry practitioners to discuss how marketers leverage social media.
Sixty-two percent of small business owners report they struggle to come up with new ideas that increase revenue. However, the thirty-seven percent of business owners who are successful in innovative marketing leverage Internet technologies to build brand awareness, generate business leads, engage with customers and develop new ideas.
Herndon, VA – Feb 16, 2010 – American small businesses are pushing the limits on new ways to improve efficiency in the prolonged downturn, including a steady increase in social media adoption.
In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Roland Rust talks about his new research that can forecast consumer spending better than other econometric models currently used.