Sloan Management Review

Better Communication For Remote Teams

Email, instant messages, video conferencing and Slack each have been touted as instrumental in improving communication for virtual work teams. But do these technologies really deserve the credit they get?

New research from Maryland Smith’s Kathryn M. Bartol and co-author George Washington University’s N. Sharon Hill finds that the effectiveness of virtual communication depends not on the technologies themselves, but how they are used.

The Perks of Being a Hotel Goer

How Hotel Amenities Impact the Bottom Line

With the amount of choice in hotels, where to stay can come down to more than just price: Guest experience also matters. And the free amenities offered by a hotel can shape a guest’s experience. But how does offering those amenities add to the bottom line for a hotel?

Subscribe to RSS - Sloan Management Review
Robert H. Smith School of Business
Map of Robert H. Smith School of Business
University of Maryland
Robert H. Smith School of Business
Van Munching Hall
College Park MD 20742