P.K. Kannan


P. K. Kannan is the Dean's Chair in Marketing Science at the Robert H. Smith School of Business at the University of Maryland. His main research focus is on marketing modeling, applying statistical and econometric methods to marketing data. His current research stream focuses on attribution modeling, media mix modeling, new product/service development and customer relationship management (CRM).

Getting You To Pay in a Freemium World

You’ve seen the promotional offers. “Try before you buy.” Your first week, your first month or first audiobook is free.

The companies who offer these trial freebies, embracing the so-called freemium business model, do so with the hope that they will convert you into a full-fledged paying customer. And in the digital economy, there are a lot of companies embracing free – Spotify, Dropbox, Hulu and The New York Times are examples.

To the Mattresses: A Disruption Is Turned on Its Head

SMITH BRAIN TRUST – Online ecommerce mattress startups like Casper and Leesa have been disrupting America’s brick-and-mortar mattress retail segment in recent years.

But now, that disruption is being turned on its head, as those online firms look for a physical store presence, says P.K. Kannan, the Dean’s Chair in Marketing Science at the University of Maryland’s Robert H. Smith School of Business.

Why It Pays to Win B2B Design Awards

A design award signals quality and boosts business-to-consumer sales. The payoffs are less obvious in business-to-business markets. But research from the University of Maryland’s Robert H. Smith School of Business shows the economic value of earning industry prizes for B2B excellence, despite doubts among managers who often bypass the application process.

Why Are Plastic Lego Bricks So Pricey?

Brand Strategy Focuses on Price and Quality

SMITH BRAIN TRUST – Ask anyone with kids who love those iconic building toys: Lego sets aren’t cheap. And those plastic, intricate brick sets very rarely go on sale. The Danish-based Lego is part of an elite club of brands that hold their ground on price and quality, even as factory outlet stores, insider promo codes and other discount schemes have transformed the way many consumers buy.


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