Pamela Armstrong

Pamela Armstrong is a Clinical Associate Professor at the Smith School. She teaches courses in operations management, supply chain strategy and project management to MBA students. Her areas of interest include service operations, quality, and performance management. Prior to joining the Smith School, Dr. Armstrong ran a management consulting firm that provided operational analysis, strategic planning, and performance management services to federal clients.

Students Use the Environment As Their Classroom in Spain

This past winter-term, 20 students had the opportunity to learn about design and innovation in the Spanish context. While in Spain, students had a full itinerary of company visits, workshops, and cultural activities. In Barcelona, they visited the iconic La Sagrada Familia, took a guided tour of the gothic quarter, and even had the opportunity to meet with local business students. In the capital city of Madrid, students took time to reflect in Retiro Park and enjoyed traditional Spanish tapas. Led by QUEST Honors faculty Dr. Gerald Suarez and Dr. Pamela Armstrong the program focused on introducing students to design concepts from the perspective of companies in various industries. Company visits included Design Thinkers Group, TransfoLAB, and Metropoli Ecosystems.

Pamela K. Armstrong

  • Ph.D., Operations and Information Management, The Wharton School, University of Pennsylvania
  • M.S., Industrial Engineering & Operations Research, University of California, Berkeley
  • B.S., Systems Engineering, University of Arizona
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