When an organization’s employees are far flung – at outposts around the world in a multinational company, or, more recently, working from home because of the COVID-19 pandemic – one of the best ways for individuals to feel connected and included is through efforts of their own, finds new research from the University of Maryland’s Robert H. Smith School of Business.
SMITH BRAIN TRUST – The sharp economic downturn accompanying the coronavirus pandemic has organizations wondering how they can make tough-but-fair decisions that won’t lead, long term, to a mass exodus of talent. Maryland Smith’s Debra Shapiro, citing her recent research, offers answers.
Debra Shapiro, Clarice Smith Professor of Management & Organization at the University of Maryland's Robert H. Smith School of Business, is among the top 100 most influential authors in organizational behavior, human resource management, strategy and general management as cited in textbooks. In an article examining authors in these fields — which was recently published the journal Academy of Management Learning and Education — Shapiro is identified as a prolific contributor of scholarly research.
Conventional wisdom says innovation flows from the minds of mavericks, not protectors of the status quo; and teams comprised of rule-breakers as well as traditionalists are likely to suffer process challenges when their values clash. Such thinking, if true, ought to worry global organizations that rely on people from different cultures to solve complex business challenges. But new research from the University of Maryland's Robert H. Smith School of Business finds that innovation is aided when teams include both traditionalists and forward thinkers from diverse backgrounds.
Women Leading Research: Debra L. Shapiro
Miles Davis Poster to Pocket Calculator
A 360-degree Approach Can Anchor Teams
Organizations need strong leaders who can build high-quality relationships with their subordinates. But the same leaders create a liability when they exit because loyal employees will often follow them out the door. The result can be “turnover contagion.”
Organizations need strong leaders who can build high-quality relationships with their subordinates. But the same leaders create a liability when they exit because loyal employees will often follow them out the door. The result can be “turnover contagion.” The opposite happens when bad leaders depart. Employees are more likely to celebrate. So what’s an organization to do? Research co-authored by Smith School professor Debra L. Shapiro explores ways to anchor employees to their organizations so they don’t want to leave. Read more...
Those annual employee performance reviews can be pretty stressful. But what if instead of being a once-a-year thing with just your boss, they were every day, with everyone you work with? JPMorgan Chase & Co. is revamping the way it evaluates its 240,000 employees, deploying a mobile app that will let colleagues across the organization send and receive instant feedback about each other any time. Executives say the application, Insight360, was inspired by the bank’s younger, millennial employees, many of whom say they prefer continuous feedback, rather than a once-a-year report card. Read more...
Yahoo announced last week that it would be laying off 15 percent of its 11,000-person workforce, as the company seeks a profitable way forward. By the end of the cuts, the company will employ 42 percent fewer people than it did in 2012. But you'll never hear CEO Marissa Mayer use the word "layoff." The New York Times reports that Mayer forbids her managers to use the word, prodding them to say instead that Yahoo is "remixing" itself. Does such euphemistic language actually bolster employee morale?
