Academy of Management Review

Why Mood Matters in the Workplace

How Moods and Emotions Add Up to Organizational Effectiveness

Sure, people’s moods factor in to how their workday goes, but until now, research has largely ignored how feelings and emotions collectively affect organizational outcomes on the whole.

The research finds that organizations that harness employees’ moods and feelings — and actively manage and help workers with disruptive emotions — outperform organizations that ignore emotions or force members to suppress undesirable ones.

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