Maryland Smith Research

April 4, 2018
A Learning Curve for Using Online Reviews
Do online ratings and reviews actually help consumers make better decisions about doctors, hotels, schools, restaurants, movies and other purchase options? The answer may surprise you.
Read the article : A Learning Curve for Using Online Reviews
April 2, 2018
The Dynamic Price Is Right
A new robust optimization model can help store managers make better decisions about when to offer discounts and how low they should go.
Read the article : The Dynamic Price Is Right
March 26, 2018
Promoting Voice on Your Action Team
Encouraging a speak-up culture is a tricky task for leaders. New Smith School research reveals what they should and shouldn't do to create effective action teams.
Read the article : Promoting Voice on Your Action Team
March 15, 2018
A Century of Organizational Psychology
The Smith School's Gilad Chen reviewed 100 years of research in the field of industrial and organizational psychology, highlighting the progress made and the challenges ahead.
Read the article : A Century of Organizational Psychology
March 8, 2018
Transform from the Bottom Up
How best should companies seek to evolve? The Smith School's M. Susan Taylor says continuous organizational change is likely to have its roots at lower "work unit" levels and wind its way upward. Her model helps explain why.
Read the article : Transform from the Bottom Up
March 5, 2018
What's Old Is New Again
Selling new generation models only to be left with returned merchandise from older generations can be problematic. New research explores a possible solution.
Read the article : What's Old Is New Again
February 28, 2018
The Perks of Being a Hotel Goer
When it comes to booking a hotel, where to stay can be influenced by more than price. Two Smith School professors examine which hotel amenities are most likely to keep guest coming back.
Read the article : The Perks of Being a Hotel Goer
February 22, 2018
Planting Seeds for Organic Growth
Companies are coming up with ways to tap crowds online for innovative ideas, product support and better ways to connect with their customers. And there is a right way to do it.
Read the article : Planting Seeds for Organic Growth
February 13, 2018
Breaking Down the Effects of Speaking Up
Encouraging team members to voice their constructive opinions and concerns about work-related issues leads to performance and safety gains, according to new Smith School research.
Read the article : Breaking Down the Effects of Speaking Up
February 12, 2018
A Hands-off Approach To Creativity
How does leadership — and leadership style — affect the origin of creativity in work environments? New Smith School research takes a closer look.
Read the article : A Hands-off Approach To Creativity
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