Our Process

We know you and your learners value continuity and a real relationship with your Smith team. We are structured so you always have someone to talk to at Smith and we are committed to adapting and continuously improving every program in response to your input.

  • Program Director—fully understands your needs, requirements and organizational culture objectives helping you identify clear and executable programs

  • Academic Director—gathers the appropriate faculty to design and facilitate the program, ensuring it is cohesive, current and meets your stated objectives

  • Program Manager—ensures that your program runs flawlessly, whether delivered at our world-class facilities or at your facility, anywhere

We leverage the best thinking and applications our faculty, Executive Education Fellows and trusted practitioners have to offer. This allows us to bring a wide range of corporate experience as well as outstanding academic credentials, all applied to your real business challenges.

Customer Service

Our skilled, professional team will deliver your program seamlessly, creating the right environment at the right location, working with the appropriate technology and providing the necessary resources for program participants, right down to the smallest detail.

Awards and Recognition

2017 Outstanding Human Performance Intervention Award in collaboration with the Office of Training and Development at US Customs and Border Protection. Presented by the International Society for Performance Improvement

2016 Department of Homeland Security Human Capital Award for Professional Excellence in Learning and Development.

Here's How We'll Work Together

We meet with your team to understand your needs and define goals. We will then share your custom curriculum with key stakeholders for review, comment and approval. We deliver a high-impact, thought-provoking professional program and incorporate feedback to maximize value with every session. Together we will jointly build a community of success and “alumni” mentors for the program creating lasting impact for your organization.

Our Process

Robert H. Smith School of Business
Map of Robert H. Smith School of Business
University of Maryland
Robert H. Smith School of Business
Van Munching Hall
College Park MD 20742