News at Smith

Deloitte CEO Shares Tips for Leading Millennials

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The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and part-time MBA, executive MBA, online MBA, specialty master's, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.

Oct 14, 2015


Barry SalzbergDo the right thing when nobody is looking, Deloitte Global CEO Barry Salzberg said April 13, 2015, during a CEO @ Smith keynote address in College Park, Md.

The executive, who manages a network of 47 consulting and advisory services firms in more than 140 countries, said Millennials respond when organizations have a purpose beyond profit. Here are excerpts from his presentation:

Focus on people: “Be in the moment. Don’t go into a meeting and check your iPhone. People should think that they are the most important thing in the world when they’re with you.”

Build consensus: “It requires a lot of walking the halls, metaphorically speaking. I have to lead by influence, rather than by having authority over our member firms.”

Invite feedback: “If you surround yourself with yes-people, one of you is redundant.”

Pursue diversity: “We will never let up on our diversity initiatives. You can never take your foot off the pedal because there is implicit bias in every workplace.”

Be accountable: “Our brand was created over 150 years on the shoulders of giants. But it only takes one person one day to mess that up.” /DJ/