Do the right thing when nobody is looking, Deloitte Global CEO Barry Salzberg said April 13, 2015, during a CEO @ Smith keynote address in College Park, Md.
The executive, who manages a network of 47 consulting and advisory services firms in more than 140 countries, said Millennials respond when organizations have a purpose beyond profit. Here are excerpts from his presentation:
Focus on people: “Be in the moment. Don’t go into a meeting and check your iPhone. People should think that they are the most important thing in the world when they’re with you.”
Build consensus: “It requires a lot of walking the halls, metaphorically speaking. I have to lead by influence, rather than by having authority over our member firms.”
Invite feedback: “If you surround yourself with yes-people, one of you is redundant.”
Pursue diversity: “We will never let up on our diversity initiatives. You can never take your foot off the pedal because there is implicit bias in every workplace.”
Be accountable: “Our brand was created over 150 years on the shoulders of giants. But it only takes one person one day to mess that up.” /DJ/