Kate Goodrich, MD, MHS
Director , Quality Measurement and Health Assessment Group, Center for Clinical Standards and Quality , Centers for Medicare and Medicaid Services (CMS)
Kate Goodrich, MD, MHS, director of the Quality Measurement and Health Assessment Group in the Center for Clinical Standards and Quality (CCSQ), joined the Centers for Medicare and Medicaid Services (CMS) in September 2011. She oversees the implementation of 13 quality measurement and public reporting programs across ambulatory, hospital, and post-acute care settings, as well as implementation of the Electronic Health Record Incentive Program ("Meaningful Use" program). She also leads the CMS effort to develop and implement the CMS quality strategy, and co-leads a department-wide group to align quality measures and quality measurement policies across the U.S. Department of Health and Human Services.
Previously, Dr. Goodrich served as a senior advisor to the director of CCSQ and the CMS chief medical officer. From 2010 to 2011 she served as a medical officer in the Office of the Assistant Secretary for Planning and Evaluation (ASPE), where she managed a portfolio of work on comparative effectiveness research and quality measurement and improvement.
Dr. Goodrich is a graduate of the Robert Wood Johnson Clinical Scholars Program at Yale University, where she received training in health services research and health policy from 2008 to 2010. From 1998 to 2008, Dr. Goodrich was on the faculty at the George Washington University Medical Center (GWUMC) and served as division director for Hospital Medicine from 2005 to 2008 and chair of the Institutional Review Board from 2004 to 2008. She went to medical school at Louisiana State University in Shreveport, Louisiana, and completed her internal medicine residency and chief medical resident year at GWUMC. She continues to practice clinical medicine as a hospitalist and associate professor of medicine at GWUMC.
Dr. Jonathan Kolstad is an Assistant Professor of Economic Analysis and Policy at the Haas School of Business at UC Berkeley and a Faculty Research Fellow at the National Bureau of Economic Research. He is an economist whose research interests lie at the intersection of health economics, industrial organization and public economics. Kolstad was awarded the Arrow Award from the International Health Economics Association for the best paper in health economics in 2014. Professor Kolstad is also a co-founder and Chief Data Scientist at Picwell. Professor Kolstad received his PhD from Harvard University and BA from Stanford University.
Glenn Tobin, MD
Chief Executive Officer, Crimson, The Advisory Board Company
Dr. Glenn Tobin leads the Crimson organization on its mission to be the national leader in supporting hospitals and health system in driving care, cost, and quality outcomes improvements through physician-focused analytics technology and services. He is responsible for all technological, strategic, and customer-focused services lines including product strategy, development, implementation services, product management, and the dedicated advisor service.
Throughout his career Dr. Tobin has led a variety of organizations seeking to improve the delivery of health care by better using information to drive change. He served as the chief operating officer of Cerner Corporation from 1998 through 2004, driving the rollout of Cerner’s enterprise-wide electronic medical records solution across a large number of health care organizations. Dr. Tobin has also served as the chief operating officer of CodeRyte, Inc., a computer-assisted coding company focused on applying industry-leading natural language processing capabilities to better utilize the health care industry’s vast amounts of free text information. Early in his career, Dr. Tobin also served as a core member of the global health care leadership at McKinsey and Company, serving a variety of organizations including pharmaceutical companies, health insurers, IT services providers, and provider-based organizations. The major focus of his work at McKinsey was the improved usage of health care information to drive business growth.
Dr. Tobin graduated magna cum laude with a bachelor’s degree in business administration from Kansas State University and went on to earn his doctoral degree from Harvard University in 1991.
Robert Krughoff is founder and president of Center for the Study of Services/Consumers' CHECKBOOK, an independent, nonprofit consumer organization that was founded in 1974 and has for 40 years published magazines and websites rating services of all kinds, ranging from hospitals and doctors to insurance companies and auto repair shops. For 36 years, CHECKBOOK has produced its Guide to Health Plans (in print and online) for the 8 million employees and retirees covered by the more than 250 plans in the Federal Employees Health Benefits Program. CHECKBOOK has had contracts with several ACA marketplaces, including a contract with Get Covered Illinois to offer the plan comparison tool CHECKBOOK developed at www.healthplanratings.org. Mr. Krughoff, a graduate of Amherst College and University of Chicago Law School, currently serves on the board of directors of the Consumer Federation of America (1984-present) and previously served on the board of directors of Consumer Reports (1977-1989, Treasurer 1978-1989).
Lynn Quincy works on a wide variety of health policy issues, focusing primarily on the areas of consumer protection and health insurance reform at the federal and state levels. Ms. Quincy serves as a consumer representative with National Association of Insurance Commissioners (NAIC). She recently completed a grant-funded project that conducted consumer testing of the new health insurance disclosure forms being developed by the NAIC. Prior to joining Consumers Union, Ms. Quincy was a senior researcher with Mathematica Policy Research, Inc., where she performed policy analysis, provided technical assistance, and modeled outcomes in support of state coverage expansion strategies. She also held senior positions with the Institute for Health Policy Solutions and with Watson Wyatt Worldwide (now Towers Watson). She holds a master’s degree in economics from the University of Maryland.
Christie Teigland, PhD
Senior Director, Statistical Research, Inovalon
Dr. Teigland serves as Senior Director of Statistical Research for Inovalon (NASDAQ: INOV) where she leads a team of ten healthcare research professionals in the design and implementation of internal and external health outcomes research projects, including comparative effectiveness and pharmacoeconomic studies, risk modeling and predictive analytics, and performance measure development and testing. She serves as co-chair of the Pharmacy Quality Alliance (PQA) Measures Work Group and participates on the PQA Sociodemographic Risk Adjustment Advisory Group. Dr. Teigland has directed performance measure projects awarded by the National Committee on Quality Assurance (NCQA) and Heart Rhythm Society.
Prior to joining Inovalon, Dr. Teigland specialized in quality measurement and quality improvement research at the Foundation for Long Term Care in New York where she directed the development of innovative technology solutions to advance the use of data-driven decision making to improve outcomes and reduce healthcare costs. Dr. Teigland served as Principal Investigator for large grant funded studies, including an Agency for Healthcare Research and Quality (AHRQ) patient safety project that developed predictive risk alerts for adverse events common in the elderly population, along with patient centered risk profiles to guide preventive actions. She developed new quality of life measures for patients with dementia under two Alzheimer’s Association grants, including a predictive model to identify undetected pain.
Dr. Teigland has served on CMS expert panels including a CMS workgroup to improve the Five Star Rating System, participated in development and field-testing of the AHRQ CAHPS satisfaction and patient safety tools, and serves on the American Medical Director’s Association (AMDA) Technology Work Group.