Service – Meeting needs and exceeding expectations of the Smith School community, always in a "customer-oriented" manner.
Morals – Conducting ourselves in an honest and credible manner, exhibiting the highest of ethical and moral standards.
Improvement – Seeking to streamline processes and maximize efficiencies for our customers, while expanding our own professional capabilities.
Thoughtfulness – Demonstrating a sincere and caring attitude toward those with whom we interact; striving for win-win outcomes.
Hard work – Recognizing that our customers and colleagues deserve our very best effort, every day; creating an environment that fosters team effort for optimal results.
Carry out the policies of the school
- Or think creatively and propose new ones.
Meet your deadlines
- If worried about missing – inform in advance, in writing, and with new proposed delivery date
Respond to messages within one business day
- Even if response is “need time to look into that, will let you know by x-date”
- Most of the time people are doing their best to do right