Improved customer service driven by robust competition lies ahead of the new U.S. Airways-American Airlines merger, says Michael Ball, a University of Maryland expert on transportation systems and airport operations.
Feb. 21, 2013; Feb. 24, 2013
American Airlines and US Airways are said to be ironing out the details of a merger that would create the world’s largest carrier. What could a deal mean for the industry, airports and passengers?
In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Mike Ball talks about the impacts of a mega merger in the airlines industry.