Innovating to Win in Emerging Markets

Consumers in emerging markets, which will control more than half of the world’s GDP within 10 years, demand innovation like everyone else. But they want it through low-cost products. Today’s advanced economies went through something similar in past decades. But environmental consciousness is greater today, which adds a dimension to frugal innovation. To do “better” as well as “good” with less, global players must think creatively about more than just manufacturing, supply chain management, marketing and compliance. They must also think about how they structure partnerships and organize themselves to become effective at emerging market innovation. This session will draw lessons from companies doing things right.


  • C.D. Glin, President, U.S. African Development Foundation
  • Michael Kahn, President of Orbital ATK’s Defense Systems Group, Orbital ATK
  • Kapil Sharma, Vice President, Government and Public Affairs, North America, Wipro

Faculty Moderator

Anil K. Gupta, Michael D. Dingman Chair in Strategy and Entrepreneurship, Robert H. Smith School of Business

Innovating to Win in Emerging Markets is sponsored by: CIBER

 Listening to the Quietest Voice in the Room

You might have a diverse workforce. But what happens when people from different backgrounds don’t feel comfortable speaking up? Inclusive organizations do more than expand their talent searches. They also bring people to the table, accommodate different communication styles, and listen to the quietest voice in the room. Some organizations hope this happens by accident, but hope is not a strategy. In a VUCA world, organizations must be more intentional with their inclusion efforts. This session will focus on what organizations are doing that works and how to take your team to the next level.


  • Lacy L. Blalock, Specialist Leader, Deloitte
  • Jesse Bridges, Officer of Diversity and Inclusion, The Advisory Board Company
  • Apoorva N. Gandhi, ’91, Vice President, Multicultural Affairs, Marriott International Inc.
  • Pramukh Jeyathilak, Organization & Leadership Development Leader, Amazon


Jeff McKinney, President, The Angkor Group

 Playing at the Cutting Edge Without Getting Hurt

Change comes fast on the front lines of disruptive technology, and people who snooze get left behind. Just ask Blockbuster, Myspace, BlackBerry and the entire taxi industry. When responding to innovation, timing is often the hardest part to nail — especially for industry leaders lulled to sleep by their success. (Why change when things are going so well?) This session will focus on how to detect technology, when and how to react, and what to do when you move too slow and things are going south already.


  • Kamran Loghman, Chief Global Instructor, Apple
  • Liz Sara, Board Chair, Dingman Center for Entrepreneurship
  • Kevin G. Switick, President, AVIAN LLC
  • Matthew Trexler, Technical Researcher, Under Armour
  • Russ Wilkin, MBA ’13, Senior Associate Marketing Manager, Campbell Soup Company

Faculty Moderator

Oliver Schlake, Clinical Professor of Management and Organization, Robert H. Smith School of Business


 I, Human: Rise of the Creativity Machines

Robots already have swiped jobs that require repetition and manual labor. Now they’re coming after jobs that require linear thinking. That includes driving cars, flying airplanes and even analyzing legal documents and X-rays. Firms that harness technology will thrive in this environment. But if they treat automation solely as a way to reduce expenses, they will leave value on the table. The biggest ideas will be those that create economic opportunities for humans by amplifying their capacity to see patterns and make connections in nonlinear ways. This session will focus on the true luxury item of the future: Creativity.


  • Shouka Darvishi, Industrial loT Consultant, Accenture
  • Chuck Howell, MA ’94, Chief Engineer, Portfolio Programs and Integration, The MITRE Corporation
  • David Kirk, Managing Director, Digital Labor, Robotic Process Automation, Shared Services and Outsourcing Advisory, KPMG LLP
  • Maureen Kraner, Senior Policy Advisor, White House Office of Science and Technology Policy
  • Justin Manzo, Senior Lead Engineer, Booz Allen Hamilton

Faculty Moderator

Jonathan Aberman, Adjunct Professor of Entrepreneurship and Strategy, Robert H. Smith School of Busines

 Now What? Converting Data into Insights

As technology continues to evolve, businesses are scrambling to keep up with data collection, data storage and data analytics needs. Increasingly, managers are asking: "Now what? What do we do with all this data?" Technology that focuses on the handling of data is not enough -- managers need insights to inform decisions. This panel will examine the current state and challenges of data analytics, including how to convert data into insights that drive strategy.


  • Cheridy Bell, Group COO, Merkle Inc.
  • Renee Daulong, Global Brand and Reputation Research Manager, Dell
  • John Eaton, SVP Social Intelligence, Ipsos
  • Sam Khan, Executive Director, Advanced Analytics, MGM Resorts International
  • Adam McCann, Specialist Leader, Deloitte Consulting LLP

Faculty Moderator

Wendy W. Moe, Professor and Academic Director, MS in Marketing Analytics, Robert H. Smith School of Business

 Swimming With the Fintechs and Regulators

The banking industry has swum in choppy waters since the financial crisis of 2008-09. Turbulence has come from fintech companies offering a different approach to lending, the acceleration of cybersecurity threats and the rise of tech-savvy millennials dissatisfied with mainstream banking products and services. For better or worse, lifeguards on duty have added to the complexity with an onslaught of new regulations. This session will focus on where banking and regulation need to go next to find smoother waters.


  • Daniel F.C. Crowley, ’86, MPM ’90, Partner, K&L Gates LLP
  • Michael Fratantoni, Chief Economist and Senior Vice President of Research and Industry Technology, Mortgage Bankers Association
  • Donald C. Lampe, Partner, Morrison & Foerster LLP


Clifford Rossi, Professor of the Practice and Executive-in-Residence, Robert H. Smith School of Business