Use this form if you need to request Novell and/or Lotus Notes accounts.
In most cases, these should have already been created for Faculty, Full-time
staff, and MBA students.
Generic Mailbox Request
For any departmental or club accounts, please fill our
our Generic Mailbox Request form. Please be sure to read the description at
the top of the online form.
Additional File Storage Space
Use this form if you need to request additional file space or email
storage. Please visit our
page to learn more about space allowances.
When submitting the form, you give Smith IT the right to review the
content of your accounts with you, based on the
University of Maryland Policy on the
Acceptable Use of Information Technology, we may provide suggestions for
ways to use disk more efficiently.
Email and file storage guidelines on how to maintain your quota can be
found on our Acccount Quotas & Guidelines
Audio Video Requests Forms:
AV Request Form - if you need assistance for a special event or a
classroom event, use this form to request services. For more information,
visit our Rates and Services
page. Please be aware that if you need help that is outside of normal
business hours or that puts a greater than normal strain on normal resources
you may be charged a fee.
Video Conferencing Request - Use this form if you would like to set up a
video conference using the equipment in the Smith School. Visit our
AV page for more information on
equipment and capabilities.
Classroom and Lab Software Requests
This form must always be used to request software installations on
any classroom or lab pc used for Business School classes - including remote
sites. Classroom software images are very complex and take a long time to
create and test; consequently, they are usually only updated in preparation
for a new semester. Request deadlines:
Exceptions can sometimes be made outside of these dates, and will be
considered anytime this form is submitted, however, we cannot
guarantee fulfillment of requests made after the deadline.
Mobile Phone Requests Forms:
Mobile Phone Add-on Features -
Use this form to request optional features such as VZ Modem Tethering or
Please see International Travel and Pricing details below.
Request a new Mobil Device - Please contact your department head, chair
or supervisor for approval before submitting the
online form to request a new Mobile device. Your supervisor will receive
notification when you submit your request.
All products will be delivered to the Office of Smith IT. Our Mobile
phone technicians will activate and configure data synchronization to your
Smith school email, calendar, and contacts accordingly. Please allow
3-5 business days to complete your request. If the phones are on
backorder it will take longer (sometimes up to several weeks) and you will
be given a time frame by the technician who is processing your request. Once
your Mobile Phone request has been completed, someone from Smith IT will
contact you to let you know you can come pick up your phone.
Cost structure is as follows and is subject to change in
accordance with roaming charges and other fees that may apply.
The voice plans covered under these devices are as follows:
For more information on voice plans and pricing, please contact
Lee Comstock at 301-405-7134.
If you have a Verizon Mobile Phone with international capabilities that
was provided to you by the Smith School and will be traveling outside of the
continental United States, please remember that you will need to
select a Global Data\Voice Plan two weeks in advance to avoid
the coverage area for your international destination before submitting
your request. Also please note that there are usually high fees associated
with making phone calls in other countries that are in addition
to the cost of your minutes. If you are not a frequent international
traveler, it is suggested that you activate the global data\voice plans
ONLY during the time you
are traveling. Upon return from your destination, you should
fill out the
Mobile Phone Add-on Features form and switch back to your selected
domestic data\voice plan.
If at any point you have issues with your phone
while traveling internationally, please do not call the helpdesk, but
instead contact Verizon immediately at (908)�559-4899, their 24/7/365 Global
For more information, please visit our
Mobile Device page.
New Faculty Computer Requests
This form allows new incoming faculty to choose between 4 different
standard desktops/laptops as their primary work computer. Upgrades can be
made to the standard desktops/laptops when using this form.
Orders for Fall will be placed on the first business day after July 1st.
Please submit this form at least 3 business days before that date. The
default system purchase is a desktop and LCD panel. Any new faculty who has
not submitted the form by the deadline will receive the standard desktop
system. Once it is purchased, changes cannot be made.
Email to Request Borrowing Turning Point Clickers
Smith IT can provide any interested Business School Faculty
with a Turning Point response pad (or "clicker") and a receiver for dev
eloping interactive presentations. Faculty may also borrow response pads for
the semester for their Graduate class students on a
first come-first served basis. Be sure to request a set as soon as
you know you will use them. Our current equipment pool is large enough for 7
classes of 60 students. You will be notified by return mail if enough are
available for your class.
Smith IT has a limited number of student clickers
available to loan. If you are using the clickers for Undergraduate classes,
or if there are no more loaner clickers available, students should
purchase a Turning Point Response Pad from the bookstore for $40 or
online from Turning Point
UMD Clicker Site). One response pad may be used in all the classes using
Turning Point technology, anywhere across campus. It may be sold back to the
bookstore at the end of the semester. To check which model/part number is
currently in use, please see the campus "clicker" website's purchasing
Please check Campus Clickers website
and our Smith IT web page
for more details.
Website Access and Update Related Info
Smith School Official Websites:
Office of Marketing Communications is currently maintaining all
Smith School's official websites,
including all individual websites for Academic Departments, school Offices
and Centers. If you do need to access and maintain a subweb, please contact
Office of Marketing Communications at
Smith Faculty Personal Websites:
The server storing existing faculty personal websites on
http://www.rhsmith.umd.edu/faculty/XXXX will be deactivated after May 31,
Meanwhile if you have a personal website created on the old web server, you
can s till reach it from
http://www-old.rhsmith.umd.edu/faculty/yourwebsite/ and edit it
using the SharePoint Designer 2007. If you have access problem, send a
request to email@example.com.
We encourage all faculty members to use the school�s new OpenScholar
website, which is designed by Harvard specifically for academic
To set up an account and create your website or migrate your old personal
website, visit the home page of the OpenScholar website and hit on
Request a Site (http://ter.ps/rhsscholar)
to complete a request form.
Be sure to read
Faculty Web Use Guidelines sent out from Dean's Office in Feb. 2014 for
Student Clubs & Organizations:
Student Clubs & Organizations websites can be found on the new school
If you have any questions, please contact Office of Marketing Communications
Wordpress Blog Site:
Wordpress blog site
Request a blog page with an rhsmith.umd.edu address at
http://jump.rhsmith.umd.edu/blogrequest. One example:
http://blogs.rhsmith.umd.edu/smithitnews/ (bet you can't guess what this
blog's about :-)
Wireless Guest Accounts
Any faculty or staff that needs wireless access for visitors or guests,
you can fill out OIT's Wireless Guest Account form at the link above. Each
faculty and staff may sponsor up to 4 guests for a maximum of 30 days each.
IfIf you require more than 4 accounts, please contact
Tina Marie Rollason at 301-405-1021 if you are a Smith faculty or
staff. If you are not a Smith faculty or staff, please contact your
department or school's
For more information about Wireless at UMD please see the Division of
Information Technology pages about it at: