The Office of Smith IT is the sole supporter and service provider for one
computer for each faculty and staff member. We maintain software images and
push patches and updates to all equipment with our Standard Software Image.
In addition, many applications are available from Smithapps (this list is
just a sample):
Upon request, the Help Desk will install other software on your
University owned PCs for you. When a software program is not available
for immediate and free distribution by the Help Desk, customers must
purchase his/her own copy of the program's software installation media
and the respective license(s) - see
Purchasing Additional Software
NOTE: You may purchase and install any non-standard, non-supported
software that you wish on your PC. However, The Office of Administration
advises non-supported software will not be reimbursed nor can spending ceiling
funds be used to purchase non-standard software. Please contact the
Business Manager in charge of your spending account directly if you have any
questions about this policy.
Standard Software and OS that are pre-installed on your PC
are licensed for your individual use only. Under no
circumstances are you to redistribute the software or OS.
Breaking a license
agreement is an illegal act and is punishable by law.
Keeping your computer secure takes vigilance. For our suggestions
visit Smith IT
security pages. If you have any other questions, or think your
system has been compromised, contact the
Smith IT Help Desk.
Only faculty and staff can request additions to the classroom and lab
This form must always be used to request software installations for
any classroom or lab pc used for Business School classes - including
Classroom software images are very complex and take a long time to
create and test. Of course, they are locked down to prevent tampering
and are usually only updated in preparation for a new semester. The
deadlines for classroom software image requests are:
Reminder email will be sent to faculty several weeks before these
dates. Exceptions can sometimes be made outside of these dates, and will
be considered anytime this form is submitted, however,
we cannot guarantee fulfillment of requests made after the deadline.
Campus supported Antivirus Software.
Campus provides Antivirus software support to everyone affiliated with the
University. Microsoft has developed excellent free antivirus solutions
for students and home users (Microsoft
Security Essentials) as well as for University owned machines (Microsoft
ForeFront). You can automatically
receive free updates as long as your affiliated with the University.
Apple computer users can use
ClamXav for virus protection. If you have another Antivirus software be sure to uninstall
that first!! Virus protection software packages do not play well
here to upgrade from McAfee VirusScan to MSE (Microsoft Security
Turning Point 2008 with ResponseWare. If you
need to create question slides for participants
using Turning Point 'clickers' download and install
this new version.
Make sure you uninstall any previous
Citrix - In order to access applications
through the eSmith portal, you must first install the Citrix client.
Learn more about Citrix
licenses are available to Faculty and Staff.
You can download at no cost, or, if you prefer to
install from CD, you can purchase media for $10 per
Students may purchase it at the bookstore at
a reduced cost.
software downloads available to Smith instructors
and students can be found on the mySmith tab of the
Portal in "Downloads"
No drive letter assigned to your USB Flash
drive? Use this "Cool Tool" from
Novell. Plug in the device and
run this once
- the device will map on that computer every time
from then on.