provides free McAfee Virus Scan software to
everyone affiliated with the University. If you
install this package from their website, you will
automatically receive free updates as long as you’re
affiliated with the University. If you have another
virus scan software package be sure to uninstall
that first!! – Virus protection software packages do
not play well together. Then, go to
Faculty and Staff - Microsoft Office can
downloaded at no cost, or, if you prefer to
install from CD, you can purchase media for $10 per CD.
Alternately, the Helpdesk can install it for you at
no cost in 3520 VMH.
Students - Are
not eligible to download at this time, but may purchase it at
the bookstore at a reduced cost.
Smith IT purchases software that is needed in
classrooms and labs for Smith classes. The
software images on these computers are updated twice
a year. To request additional software during
the next upgrade please fill
out this form.
You may purchase software by going to the OIT
Software Licensing Website at
http://www.oit.umd.edu/slic or directly to the
vendor. The OIT site will provide you with the
negotiated UMD discount along with the proper
procedure for obtaining software and media from
software not available from this site must be
purchased by individuals or departments directly
from the outside vendors. The Help
Desk takes no responsibility for the resulting
effects on the Smith School standard configuration,
and cannot support these programs.
If you have a Smith spending account and wish to
purchase using those funds, the Smith Office of Administration (the
Business Office) can help you place the order.
Contact the person in charge of your account for
help with ordering.
NOTE about reimbursement: While you may purchase
and install any non-standard, non-supported software
that you wish on your PC, the Office of Administration advises
software will not be reimbursed nor can spending ceiling funds be used to
purchase non-standard software. Please contact the Business Manager in
charge of your spending account directly if you have
any questions about this policy.
The Robert H. Smith IT Help Desk currently
distributes and supports computers with the Windows
XP Professional Operating Systems(OS). Due to
resource constraints, the Help Desk does not provide
support for any other OS. It is not the intent of
the Help Desk, the Dean's office, or Smith IT
management, to restrain anyone from using other
operating systems such as Windows Vista, Linux or a
Mac OS. You may
choose to use such operating systems, but do so with
the knowledge that the Help Desk is not resourced to
support these operating systems. All configuration
issues and maintenance issues associated with
operating systems other than Windows XP are the
responsibility of the individual user.
There are some campus resources available for other
operating systems. Please call the OIT Help Desk on
301-405-1500 for additional information. You may
also visit the OIT self help site at
You may be aware that Microsoft has released a new operating system named Vista.
Vista is being promoted by Microsoft as offering many benefits in the way of
improved security and compliance, optimized desktop infrastructure, finding and
using information, and enabling the mobile workforce.
Vista is currently being tested against
all of the PC hardware and software that the Smith School offers/supports.
to a lack of support for Vista by third party software vendors (Novell among
others), we do not currently have 100% compatibility between Vista and our
environment. We will continue testing as hardware and software vendors release
updates that move us toward that 100% compatibility. Until that time when we
determine Vista is compatible
with our environment, we will not support Vista on any PC.
The Office of Smith IT will keep you updated as we evaluate Vista and determine
the optimal strategy in rolling Vista out to the community.
Vista upgrade advisor information can be found on Microsoft's website.
To see what OIT has to say about upgrading visit the OIT Help Desk
page on Vista:
Wondering about Windows Vista?