Smith IT AV Staff enhance the classroom experience by helping
professors to reach students with the latest technology.
The Audio/Visual group is equipped to provide and assist with digital
presentations over a plethora of mediums, audio and
video teleconferences, lectures, panel
discussions, and vocal enhancement.
Lecture Capture with
Panopto is available in our Classrooms. Please contact the AV
Support team, using the AV Request form, if you need help setting up in
To request AV services, please fill out the
Audio Visual Request in advance,
and Smith IT will contact you.
If you have an AV emergency in a classroom, please use the
Call for Assistance button on the touch panel first.
That is your fastest way to reach classroom support.
All equipment reservations must be submitted via our
AV Request online form. If you are making a reservation
with less than 24 hours notice you should call Master
Control (x55213) after filling out the form.
At all other times, you may call the Helpdesk at x52269 and they will
direct your call. Outside of Helpdesk hours of operation AV services
staff may be found in:
The Control Room is staffed for technical assistance whenever classes
are in session. Normally that means:
Any support needed outside of regular business hours, or that creates
greater demands than usual on our support team during normal business
hours will be subject to a fee to be set by Audio Visual Services
More information on requesting special support along with a fee chart
can be found on our Rates and Services