Audio-Visual Services

Supported AV Services
Contact AV team
Hours of Operation
Special Support-Events

Smith IT AV Staff enhance the classroom experience by helping professors to reach students with the latest technology.

The Audio/Visual group is equipped to provide and assist with digital presentations over a plethora of mediums, audio and video teleconferences, lectures, panel discussions, and vocal enhancement.

Lecture Capture with Panopto is available in our Classrooms.  Please contact the AV Support team, using the AV Request form, if you need help setting up in the classroom.

To request AV services, please fill out the Audio Visual Request in advance, and Smith IT will contact you.

If you have an AV emergency in a classroom, please use the Call for Assistance button on the touch panel first.  That is your fastest way to reach classroom support.

If you have an AV emergency in a classroom, please use the Call for Assistance button on the touch panel first.  That is your fastest way to reach classroom support.

All equipment reservations must be submitted via our AV Request online form. If you are making a reservation with less than 24 hours notice you should call Master Control (x55213) after filling out the form.

At all other times, you may call the Helpdesk at x52269 and they will direct your call.  Outside of Helpdesk hours of operation AV services staff may be found in:

  • Master Control, Room 1530A, x55213 OR
  • AV Staff Offices, Rooms 3520D or 3520S, x59411, x59548, and x52578

Hours of operation

The Control Room is staffed for technical assistance whenever classes are in session. Normally that means:

  • Monday through Thursday, 7:00am until 10:00pm
  • Fridays, 7:00am to 6:00pm.
Any support needed outside of regular business hours, or that creates greater demands than usual on our support team during normal business hours see the Special Support tab.

Requesting Support for Special Events

Any support needed outside of regular business hours, or that creates greater demands than usual on our support team during normal business hours will be subject to a fee to be set by Audio Visual Services Management.

More information on requesting special support along with a fee chart can be found on our Rates and Services page.