Hours of Operation
Audio Visual equipment and technical
assistance is available Monday
through Thursday, 7:00am until 10:00pm and
on Fridays, 7:00am to 6:00pm whenever
scheduled classes are in session. How to Contact us
As with all Smith IT services, you may
call the Helpdesk at x52269. Outside
of Helpdesk hours of operation AV services
staff may be found in:
-
Master Control, Room 1530A, x55213
OR
-
AV Staff Offices, Rooms 3520D or 3520S,
x59411, x59548, and x52578
If you need technical support in the
classrooms, please use the “Call for
Assistance” button on the touch panels first.
That is your fastest way to reach classroom
support.
Requesting Support for Special Events
Any support needed outside of regular
business hours, or that create greater
demands than usual on our support team
during normal business hours will be subject
to a fee to be set by Audio Visual Services
Management. More information on requesting
special support along with a fee chart can
be
found
on our
Rates
and Services page.
To request AV services,
please fill out the
Audio Visual Request, and Smith IT will
contact you to verify your request.
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Supported Functions
The typical functions that Smith IT Staff
are able to support are lectures, visual
presentations, conferences and general
meetings. Some important things to be aware
of:
- Any group using the Audio Visual
equipment must make
prior arrangements with Audio Visual
Services for instructions and training
if it is needed to use the equipment.
-
Any Non-Smith School group planning on
using the technology available in Van Munching
Hall must first obtain approval from the management of Smith IT.
Additional AV Resources
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