Before you arrive

Welcome to the Smith School!  Before you begin your work with us, the Office of Smith IT will work with your supervisor and Human Resources to have equipment and accounts set up for you. E-mail and Novell accounts are created before your arrival and will be delivered to you by Human Resources.  If you are a staff member, part-time faculty or PhD student, your new department chair or supervisor will inform Smith IT of equipment needs and we will have it set up in your office before you arrive.

1. Review the 2009 Faculty/Staff Orientation document and the Technology Checklist.
2. All Instructors:  Request Software Needed in the Labs and Classrooms - This form must always be used to request software installations on any classroom or lab pc used for Business School classes - including remote sites.  Classroom software images are very complex and take a long time to create and test.  Of course, they are locked down to prevent tampering and are usually only updated in preparation for a new semester. 

   Normal deadlines for classroom software image requests are:
   January 6 for Spring semester updates and
   May 10 for Fall semester updates.
   We do everything we can to make exceptions outside of these dates for anyone hired after these deadlines.  Help us out though and please submit the form as soon as you can to allow us the time we need to purchase, install, test and deploy the updated software images.

3. Order Your Computer (New Full-time Faculty Only) - New Full-time Faculty will receive a standard desktop or laptop computer as listed on the current Standard Hardware page from the Office of Smith IT.  If you require peripherals or other upgrades such as more memory, you can fund the difference with a department account number or personal funding.  Please fill out  this form to indicate your selection and additions or upgrades needed.  We will work with you to obtain an appropriate system before your arrival.  If you have any questions about this procedure, please contact Mary Maxson at 301-405-8997.
4. Request Software for Your Computer - The Helpdesk maintains a standard suite of licensed software on faculty and staff office computers. Please see our Supported Software page to review which software is provided standard on all machines and which software is available upon request. If you wish additional software you may request it by indicating on the computer request form. If licenses or software must be purchased, we will work with you to determine a funding source for the software.

When you arrive

1. Your Smith accounts will have already been set up for you. Once the Office of Smith IT receives notification of a new hire, we work quickly to set up your Notes and Novell accounts.  For security reasons, accounts must be picked up in person in Human Resources.  Until then any email sent to you@rhsmith.umd.edu will be forwarded to you at the email provided by Human Resources.
2. Sit with IT Staff for about 20 minutes to check accounts, receive a brief overview of Smith IT accounts and services, and review the Technology Checklist.  If you would like to do this, contact helpme@rhsmith.umd.edu  or call 301-405-2269 to schedule a time with a staff member.
3. Set up your campus UMID username and password.  (more information about this and other accounts can be located on our "accounts" page)
4. Instructors: Set up your Courses in Blackboard -  Course sites must be requested each semester.  The campus ELMS course request form can be used as soon as you have a campus UMID login. Tip: If your course is not yet listed in Testudo or UMEG you can select the link "Request Space for Unlisted Course" at the bottom of the form. 
   If there is some reason you cannot log into the link above yet, please use this form instead.  
5. Schedule an appointment with Classroom Support for a hands-on introduction to using the classroom and conference room equipment.  Do this when you pick up your accounts or later by calling the Helpdesk, x52269.
6. Faculty:  Arrange a time to meet with your DTO, Departmental Technology Officer.
7. Check the equipment set up in your office.  If there are any questions or concerns about it, please contact Smith IT by coming to suite 3520 in Van Munching Hall during business hours, calling the HelpDesk at 301-405-2269, or emailing helpme@rhsmith.umd.edu anytime.
8. Update your Business School profile so others in the school can contact you. AND update your campus profile in ARES, the data source used by campus and State HR.
9. Review and familiarize yourself with our website - http://rhsmith.umd.edu/smithit  Set up RSS feeds to important alerts and IT news.

Before you leave

When you leave the Smith School your Lotus Notes email account will be disabled at the end of your last day of employment.  We asked that you please make sure to remove any important personal information as you will not have access to it after this date.  Your Novell access will also be disabled so please remove any personal data from your network drives.

When you leave, you will also need to schedule and exit interview with the HR office.  You will need to turn in the following items:

• Office keys
• ID Card
• Parking Permit
• Equipment purchased with any University Funds (Blackberry/Cell Phone/Laptop/etc.)
• Purchasing Card

You will also need to take care of any leave payback, loans, and leave settlements at this time.  If you have any questions regarding the exit interview, please contact Nancy at x51272 or ncimino@rhsmith.umd.edu.

For questions regarding the disabling of your email account, please contact the Office of Smith IT at x52296 or at helpme@rhsmith.umd.edu.