Please contact your department head, chair or supervisor for approval
before submitting the online form to "Request
a New Mobile Phone". All products will be delivered to the Office of
Smith IT. Our Mobile Communications Administrators will activate and configure data
synchronization to your Smith school email, calendar, and contacts
accordingly. Please allow at least 5 business days to complete your
request, in some cases Mobile Phones are on back order, if that is the
case you will be notified with the estimated wait time as well as your
Cost structure is as follows and is subject to change in
accordance with roaming charges and other fees that may apply.
The voice plans covered under these devices are as follows:
For more information on voice plans and pricing, please contact Lee
Comstock at 301-405-7134 or email
If you have a Verizon Mobile Phone with international capabilities
that was provided to you by the Smith School and will be traveling
outside of the continental United States, please remember that you will
need to select a Global Data\Voice Plan two weeks in advance
to avoid possible complications.
Please complete the online
Mobile Phone Add-on Features form. Use this form to request optional
features such as VZ Modem Tethering.
It is also a good idea to verify the coverage area for your
international destination at the
Verizon Wireless International Rates and Coverage. Also please note
that there are usually high fees associated with making phone calls in
other countries that are in addition to the cost of
your minutes. If you are not a
frequent international traveler, it is suggested that you activate the
global data\voice plans
ONLY during the time
you are traveling. Upon return from your destination,
you should fill out the
Add-on Features form and switch back to your selected domestic
Best practices suggest that you not store sensitive information in
your corporate email however most people do at some time or another.
Imagine accidently leaving your Mobile Phone unattended whereby someone is
able to gain access to your email that may contain sensitive data! Avoid
this potential risk and activate a password for your Mobile Phone today!
Mobile Security page to find out
If you have lost your phone and need it locked to protect your data
firstname.lastname@example.org CCing Jesse Veihmeyer, Joel Veihmeyer and Roy Corona. Please
do not contact Verizon if you lose your phone, rather contact the
helpdesk and we will take care of the situation. If you contact Verizon
first, they will suspend data
services to the phone which will prevent Smith IT from being able to
remotely wipe the device, which prevents us from protecting your data.
After we secure the device we will then call Verizon to place the phone
on a lost/stolen list so the phone cannot be used.