SPRING 2008 VOL. 9 NO. 1

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The Transformation Age

  Transformation Age Educator's Guide Web site
Smith School Dean Howard Frank on MPT's Direct Connection to discuss the importance and impact of technology transformation
  Smith School Offers Free DVDs and Downloads to Educators

Kodak invented the digital camera. But because the company didn’t adopt and champion the new technology, the company missed out on the chance to profit from it.

Kodak management was comfortable with its business model, which relied on the sale of high-profit camera film. And Kodak made the mistake of thinking it was in control of the photography process. In fact, that power really belonged to consumers, who decided en masse that they didn’t want to deal with film anymore. So instead of being an industry leader in the new field of digital photography, Kodak instead became a classic example of how a company can miss a once-in-a-lifetime opportunity caused by the transformative effect of technology.

The Kodak story is part of a one-hour television documentary produced by the Smith School in partnership with Maryland Public Television. Entitled The Transformation Age: Surviving a Technology Revolution with Robert X. Cringely, the program explores some of the most significant technology-enabled transformations taking place today. It aims to help viewers understand and appreciate the opportunities and threats presented by the new technology-driven, global economy. The documentary will air on public television stations nationwide, helping the Smith School fulfill its educational mission.

The documentary was underwritten by NYMEX and benefited from the expertise of Henry C. Lucas, Robert H. Smith Professor of Information Systems at the Smith School. Lucas was a consultant on the project and authored a companion book, which will be sold with the DVD. The project also includes an educational Web site, where educators can download video clips from the documentary and get ideas on how the book and TV show can be used in class.

The Transformation Age explores the way our world is changing and the effects of this transformation on individuals, on organizations and on entire industries. Filming the documentary took the crew from Fashion Week in New York to the Mayo Clinic in Minnesota. Fashion model Anina who is featured in one segment, has a completely digital, mobile office—her cell phone, which enables her to conduct business from anywhere in the world.

While Anina’s story is of the intimate and personal effect of technology, other segments describe the large-scale effects of technological change on entire industries. One such segment was filmed at the world-renowned Mayo Clinic. The Mayo Clinic has 16 million paper records which are being transitioned to a digital system, an ongoing project for the past ten years. This massive undertaking has made patient diagnosis a quicker and easier process for doctors and cut down on the wait for test results for patients.

The federal government has mandated that all the nation’s medical records be made digital by 2014. The project at the Mayo Clinic provides insight into the challenges faced by the country as it transitions to an all-digital medical records system for every citizen.

The questions the documentary raises have implications for individuals and industry, but they also have broader and more profound implications for the future economic health of our nation.

“If you look at a lot of the things we see in the documentary, they really are very innovative. So one of the questions I’ve asked myself is how do we create an innovative population?” says Lucas. “So many businesses are based on somebody having a great idea. How do we become a culture of people who have great ideas?”

The Transformation Age: How to Survive the Technological Revolution will air on PBS stations nationwide beginning in May. Check your local station for listings.

Inside the Future: Surviving the Technology Revolution, by Henry C. Lucas, expands on the documentary with case studies, examples of transformational technologies, and suggestions for readers on how to survive and flourish in the technology revolution. The book will be sold as a companion to the DVD through Maryland Public Television. The DVD alone costs $15; the book alone costs $25; and the DVD-and-book set costs $29. The book and DVD will also be made available to business schools across the country as a teaching tool. Inside the Future: Surviving the Technology Revolution
Join Us for A Premiere Event!
Smith School alumni can get a sneak peek at the The Transformation Age at these special alumni networking events this spring. You’ll get to see a portion of the documentary, take part in a panel discussion, and network with fellow alumni from your region. Check the alumni Web site, www.rhsmith.umd.edu/alumni for more details. New York City: March 19 • College Park, MD: May 9

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Copyright 2008 Robert H. Smith School of Business