SPRING 2007
VOL. 8 NO. 2

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Smith’s first Freshman Fellows off to a great start QUEST team wows judges
Updates on Smith School in China Primetime is crime time for businessmen Job training in Gaza brings hope

The first QUEST & GE Innovation and Consulting Conference, held on December 13, 2006, was the highlight of the year for seniors in the Smith School’s Quality Enhancement and Teams (QUEST) Program. More than 200 people gathered to view the storyboards and hear student teams describe their consulting projects on a night that capped off months of hard work and preparation.

The projects form the senior practicum portion of the QUEST Program. QUEST, one of the Smith School’s specialized Undergraduate Fellows tracks, is operated jointly with the A. James Clark School of Engineering and admits students from the Smith School, the Clark School and the College of Mathematical, Computer and Physical Sciences.

Seniors in the QUEST program spend the better part of the fall semester working with a faculty advisor on consulting projects for corporations, all of which have real-life importance and implications. This year student teams worked on 15 consulting projects for 14 companies in industries that ranged the gamut from aerospace to auto manufacturing, and hospitality services to health care. QUEST consulting projects gave companies a chance to see some of the school’s best students in action and gain valuable business solutions, while giving students the opportunity to work with real-life executives on real-life business problems—a win-win situation for both students and businesses.

Read more about the QUEST program and about last fall’s consulting projects.

AOL’s Ted Leonsis Speaks at CIO Forum

Watch video of Leonsis' speech

Executives, academicians and students gathered for an exceptional day of learning and sharing at the Smith School’s 7th Annual CIO Forum, held on November 3, 2006. Keynote speaker Ted Leonsis, vice chairman of AOL, talked about strategically managing information technology for the past three decades and how the recent shift in consumer needs is changing business.

Leonsis told his audience that the nation’s media model is insufficient for a world where young people spend the hours from 3 p.m. to 8 p.m. with six things going at the same time: cell phones, Internet (instant messaging), music, video games, TV, and homework. People are becoming massive multitaskers, and they expect — and demand — both choice and control. The world to come is one where niche marketing is king, says Leonsis, and consumers want to be able to plug and play, to interoperate.

Leonsis described AOL’s recent strategy in terms of capitalizing on, not capitulating to, this new reality. “We wanted to take AOL back from Time Warner and Wall Street and stabilize, revitalize and reconceptualize our company,” said Leonsis. In August of this year, AOL went from a 20-year subscription business with an ad business attached to it, to an ad business with a subscription attached to it, and grew revenues ($563 million of profit in this quarter). “We gave away what we used to charge for,” he said. “I believe it happened because AOL bottled up this new consumer and algorithmic business.”

Check out video highlights from Leonsis’ speech and video of Martin Menard, director of the Product Capability Group, a part of the Information Services and Technology Group (ISTG) at Intel Corporation, speaking on the future ubiquity of wireless Internet.

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Copyright 2007 Robert H. Smith School of Business