
Bruce Hoffberger ’71 is learning to fly airplanes, partly because the first
lesson was a birthday gift from his wife, Caren, and partly because flying
an airplane is a relaxing change from his day job as deputy executive
director and chief financial officer of the National Aquarium in Baltimore,
Maryland. “When you’re flying, your data systems and instincts give you a
sense of what to expect, but at the Aquarium I never know what to expect
from day to day. There’s no point in making a to-do list, because as soon as
I open my e-mail or pick up the phone, something unforeseen will change my
day dramatically.”
 As chief financial officer, Hoffberger ensures the Aquarium’s sound
financial health, but he also manages its information technology, human
resources, administrative affairs, and contracts. It’s a challenging job,
but Hoffberger is deeply committed to the Aquarium and its mission of
encouraging stewardship and conservation of the world’s waters and their
aquatic life.
“Most people think of a CFO as just the person in charge of budgeting and
accounting, but sooner or later everything comes back to the numbers,”
Hoffberger says. Complex technology helps keep everything running smoothly.
A sophisticated system of timed-entry passes allows the organization to
maximize the number of visitors it can receive on any given day. An even
more sophisticated software system, created by the Aquarium in cooperation
with the Denver Zoo, tracks each of the more than 15,000 animals in order to
monitor their health and well-being.
Managing the Aquarium’s liquid assets can be a challenge. When Hurricane
Isabel hit the region in September 2003, the Aquarium took on three feet of
water and lost power. No power meant no heating systems for the Aquarium’s
tanks, and worse, no filtration and oxygenation systems to keep the water in
the tanks ‘breathable’ for their inhabitants. In order to keep the fish and
animals alive, Aquarium staff brought in oxygen tanks on kayaks and canoes
and carried them throughout the building, sometimes up five flights of
stairs, to where they were needed. Every animal survived the storm.
While the hurricane provided an institution-wide challenge, Hoffberger
has also had some unusual tasks in his role as CFO. Many of those involve
the complications that come when dealing with living creatures. A few years
ago, construction on a new exhibit was begun, and the Aquarium’s outdoor
seal exhibit had to be closed, and the seals relocated to other facilities
throughout North America. The last four animals were placed in a zoo in
Albuquerque, New Mexico, and Hoffberger found himself chartering a private
plane to transport the seals, their handlers and a team of vets across the
country. “Here I was, chartering a jet for four seals,” Hoffberger marvels.
“It was terrifically expensive, but it was successful. Moving any of the
animals in and out of the Aquarium is not an easy task.”
Hoffberger originally came to the non-profit sector as a volunteer. After
earning his B.S. in accounting he went on to the University of Miami for an
MBA, and then to his first job at Ernst & Young. His boss there encouraged
him to volunteer time as a board member for area organizations, and
Hoffberger enjoyed the experience so much that he actively pursued other
means of volunteer opportunities. It was the beginning of a lifetime
commitment to philanthropy, especially in and around Baltimore, his lifelong
home.
This year Hoffberger will chair a $30 million annual fund-raising campaign
for the Associated Jewish Community Federation of Baltimore. “It is a major
undertaking for my wife and me,” he admits. “The Aquarium is very supportive
of this undertaking. Being involved gives me a sense of personal
satisfaction, a feeling that I am doing good things for people in need.”
Hoffberger recently began limiting his volunteer commitments in order to
spend more time with his family, but he still agreed to host a Smith School
Alumni Networking Reception at the Aquarium in May. “If it weren’t for the
business school I wouldn’t be where I am today. Most of my best educational
memories are there,” says Hoffberger.
And it is not only the campus that has changed. “The business school
didn’t have the large number of quality professors then that it does today,”
Hoffberger says. “I give the administration a lot of credit for constantly
raising the standards. It is amazing to see the school’s rankings now. I’m
proud of all the accomplishments of the Smith School and the College Park
campus.”
Hoffberger will be speaking at the May 11 Alumni Networking Reception to
be held at the Aquarium. He lives in Baltimore with his wife Caren, and has
two children, Corie and Bret, and a handful of rescued cats. |