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Faculty Awards and Honors
In a study conducted for the INFORMS Society for
Marketing, an article by Roland Rust, David Bruce
Smith Chair in Marketing, executive director of the Center
for Excellence in Service, and chair of the Smith School’s
marketing department, published in the Journal of
Marketing in 1995, was chosen as one of the 20 most
influential marketing articles of the past 25 years. The
article is entitled “Return on Quality: Making Service
Quality Financially Accountable,” with co-authors Anthony
Zahorik and Timothy Keiningham.
Debra Shapiro, Clarice Smith Professor of
Management and Organization, has two papers accepted in the
Academy of Management meeting’s 2007 Best Paper Proceedings,
one selected by the Organizational Behavior Division and the
other by the Conflict Management Division.
Editorial Appointments
P.K. Kannan, Harvey Sanders Associate Professor of
Marketing, has been appointed to the editorial board of
Marketing Science.
Gilad Chen, associate professor of management and
organization, has been appointed to the editorial boards of
Personnel Psychology and Organizational Research
Methods.
Gurdip S. Bakshi, Dean’s Professor of Finance, and
Steve Heston, associate professor of finance, were appointed
to the editorial board of the Journal of International
Business Studies.
Zhi-Long Chen, associate professor of management
science, was appointed associate editor of the Journal of
Scheduling. |
