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$25 Billion Wasted By Poor
Communication in Health Care System
Inefficiencies caused by poor communication in the
national health care system wastes about $25 billion per
year of caregiver time and resources, according to a
research briefing published by the Smith School’s Center for
Health Information and Decision Systems (CHIDS). The
briefing is based on research by Ritu Agarwal, Robert H.
Smith Dean’s Chair of Information Systems and director of
CHIDS; Daniel Z. Sands, senior medical informatics director,
Cisco Internet Business Solutions Group and assistant
clinical professor of medicine, Harvard Medical School; and
Jorge Diaz-Schneider.
To read more about this research or learn more about
CHIDS, visit
www.smith.umd.edu/chids.
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