Capitalism as Crime Prevention
Research by Kislaya Prasad
Capital controls spur black markets and murder rates.

To Be or Not to Be…More Productive
Research by Roland Rust
Lower customer service productivity can often lead to a better bottom line.

Hostile Customer Encounters
Research by Rellie Derfler-Rozin
Managers can mitigate the effects that verbally abusive customers have on employees.

Room for Equity?
Research by Liu Yang
High-level female leadership can neutralize the gender wage disparity.

Research Briefs

Featured Researchers

Executive Profile: Rick Clinton, Verizon Wireless Mobile

Dean's Column