Meet the Undergraduate Program Staff
Victor Mullins - Victor Mullins heads the Undergraduate Program at the University of Maryland’s Robert H. Smith School of Business, and he has served in this position since July 2012. Prior to arriving to the Smith School, Victor served as Associate Dean of Undergraduate Affairs in the College of Business at the University of Illinois Urbana-Champaign for nine years. He received a Bachelor of Arts Degree in Communications at George Mason University in Fairfax, Virginia; a Master of Arts Degree in Higher Education Administration at New York University (NYU); and a Doctor of Philosophy Degree in Higher Education Administration at NYU. Upon completion of his Master’s Degree at NYU, he began his higher education career. During his 11-year tenure at NYU, he served in several positions, including Assistant Dean of Undergraduate Affairs at the Leonard N. Stern School of Business. With over 20 years of experience, Victor as been committed to the admission, retention, placement, and graduation of students. He is passionate about student development and enjoys working collaboratively with faculty, staff, students, alumni, and corporate partners in building a strong student-centered community. Victor is married to Nancy Glover Mullins, and has two kids – Justin and Audrey.
Brian Horick - Brian is the Assistant Dean and an academic advisor at the Smith School. He has served full-time in an academic advising/administrative capacity at the Smith School of Business since 1993. He has a B.S. in Finance from Pennsylvania State University and a MBA from University of Maryland. Prior to working at UM, Brian worked as an accountant for several years. In his free time he enjoys basketball, gardening, fishing and spending time with his wife and three children.
Evan Riddle - Evan is director and an academic advisor at the Smith School. Evan has come to the University of Maryland from Ohio, where he attained his B.S. in Social Work and M.A. in College Student Personnel from Bowling Green State University. In his role as a graduate assistant, Evan has had experience in advising undeclared students, mentoring student-athletes, event programming, and teaching a career and life planning course. While away from the office, he enjoys a number of outdoor activities and sports, music, and going out to eat with friends and family.
Luke Glasgow - Luke is Director at the Shady Grove campus where he manages the undergraduate program office, assists with academic advising, and oversees the Robert H. Smith School of Business undergraduate programs. Prior to joining the Smith School in 2000, Luke worked for University of Maryland’s Office of Undergraduate Admissions and the Intercollegiate Athletics Department. Luke has spent his entire career in higher education and student services. He received an M.S. in Higher Education Administration from the Johns Hopkins University and a B.S. degree from the University of Baltimore. While away from the office, Luke enjoys spending time with his wife, daughter, family and friends. He is proud of his Scottish heritage and attends Scottish festivals in the US and abroad. Luke enjoys swimming, traveling, and watching and cheering for the Terps.
Emily Doane Heavin - Emily is a Director in the Undergrad Program. Originally from New Hampshire, Emily completed her undergraduate degree in Integrated Language Arts Education at Cedarville University in Ohio. After teaching high school English in Rockville, Maryland for two years, she decided to pursue her Master’s degree in Higher Education Administration at the University of Maryland. During her master's program, she held graduate assistantships at the University Health Center and the Department of Resident Life, co-instructed EDCP-315 Student Leadership in Organizations, and interned at the University Career Center and the Council for Advancement and Support of Education (CASE). In her free time, Emily enjoys reading, running, traveling, and spending time with friends and family.
Jason DeSanto Jones - Jason is originally from Fort Wayne, Indiana, but has lived in Washington D.C. since finishing graduate school. He graduated from Indiana University with a B.A. in Spanish & Biology and a M.S. in Higher Education & Student Affairs Administration. Aside from academic advising, Jason also serves as the Program Coordinator for The LeaderShape Institute at the Smith School. Outside of work, you'll find Jason travelling, exploring new haunts in DC, wasting lots of time at the gym, and running "Ragnar" relay races around the country.
Assistant Directors & Academic Advisors
Melanie Ashton - Melanie is an Assistant Director in the Undergraduate Program. Melanie is a Maryland native, growing up in nearby Montgomery County. A “Terp for life”she holds a bachelor’s degree in Psychology from the University of Maryland, College Park. During her tenure with the Smith School of Business, she has worked with the domestic and global EMBA programs and served as the Student Affairs Coordinator for the QUEST Honors Program. She has interests in student leadership development and mentorship. In QUEST, she instructed the Team Management and Mentorship Practicum. In her current role, Melanie serves as the advisor of the Smith Business Analytics Minor and has coordinated several events for various Smith undergraduate diversity initiatives.
Ebony Fullwood - Ebony relocated to Maryland in the fall of 2002 from Raleigh, North Carolina. She received her B.A. in Public Policy Analysis from The University of North Carolina at Chapel Hill and her M.A. in Higher Education Administration from The George Washington University. Before joining the staff at The University of Maryland at College Park, Ebony was an Academic Advisor at University of Maryland University College for three years, and for 4 years prior to that she worked at The University of North Carolina at Chapel Hill in various student services positions. In her spare time, she enjoys watching movies, spending time with family and friends, attending concerts, and watching American Idol and college basketball games.
Kristin LaRiviere - Kristin is an Assistant Director in the Undergraduate Program. Kristin has come to Maryland from Newport News, Virginia, but grew up in places such as California, Maine, and North Dakota. She earned her masters degree in Higher Education Administration here at the University of Maryland and she received her B.A. in English from Christopher Newport University, where she was involved in a myriad of activities, including the Campus Activities Board, the President’s Leadership Program, Peer Advising, and a semester long study abroad trip to Prague, Czech Republic. During her senior year, Kristin realized her passion for helping students have the best collegiate experience possible, leading her to Maryland to earn her Master’s degree in Higher Education. In the Undergraduate Studies Office, Kristin serves as a Co-Coordinator for Fellows Programs, working to create exciting co-curricular opportunities for our Smith Fellows. In her free time, Kristin enjoys reading, running, drinking coffee, and making random road trips to Newport News and Virginia Beach.
Amy Merritt - Amy is an Academic Advisor for the Undergraduate Studies Program at the Robert H. Smith School of Business. She completed her undergraduate degree in English at the University of North Carolina at Chapel Hill, and her Master’s Degree at Wake Forest University, also in English. While pursuing a Ph.D. at the University of Maryland, she served as an academic advisor for the Department of English, focusing on the mentorship of student groups, major recruitment initiatives, and researching the department’s online teaching efforts. During her time as a graduate assistant, she discovered her passion for working with students in a one-on-one setting and decided to take a full-time advising position in the Smith School in 2015. In addition to her advising duties, Amy serves as the Administrative Director for one of the Smith School’s high school summer programs, Women Investing in Learning Leadership. In her free time, Amy enjoys cycling, keeping up with DC’s latest restaurant openings, and obsessing over Game of Thrones.
Gabriele Salinas - Gabriele earned a B.A. in Political Science/German from the University of Western Illinois, and an M.A. degree in Admin. Management: Public Administration from Bowie State University (overseas program). Gabriele is what is commonly referred to as an “Army brat” which means she grew up moving quite a bit as determined by her father’s duty assignments. Today that would probably translate into the term “global nomad”. During that time she grew up mostly in Europe (Germany and Belgium) and spent a few years in Virginia and Arizona. As an adult she had a short stint in south Texas before returning to Germany. She has spent the last 9 years as an undergraduate Academic Advisor for University of Maryland University College (UMUC) Europe in Heidelberg, Germany. During off duty hours Gabriele’s emphasis is on her son and family. She is a people person, loves animals and children and enjoys vacation travel (to date mainly in Europe and the Mediterranean). She is an avid reader (both in English and in German) and enjoys swimming, touring historic sites, nature walks, international cuisine, baking cookies and occasionally indulges in really good chocolate, latte macchiato, seafood and the odd crafts project.
Kassy Scarcia - Kassy is an Assistant Director and Academic Advisor for Smith undergraduate students at the Shady Grove Campus and also services as the Student Affairs Coordinator. She works closely with student programs, such as the Smith Student Association and Smith Ambassadors program, to enhance the student experience for undergrads and provide meaningful social, professional development, and leadership opportunities that compliment students’ academic courses. After growing up in the Lehigh Valley area of Pennsylvania, she attended The University of North Carolina at Chapel Hill where she earned her B.A. degree in Journalism with a minor in Social and Economic Justice. During her time at UNC, Kassy enjoyed leadership roles in several student organizations including Carolina Kickoff, an experience for first-year students, and her honors fraternity Phi Sigma Pi. She worked with campus recreation and as an intern for the Academic Collaboration unit of Housing and Residence life. After graduating, she moved to Boston, MA where she went on to work at Boston University and Harvard University in Enrollment services, before moving to Maryland to start her UMD career as an Academic Advisor for the Economics undergraduate program. She earned her M.S. in College Student Personnel from Arkansas Tech University where she completed an internship with Disability Services. In addition to academic training, Kassy has completed a year-long professional certification program in life coaching and leadership. In her free time, Kassy enjoys netflixing with her 2 adorable cats, spontaneous road trips, swimming, and working on her life coaching business.
Tori Shay - Tori is an Academic Advisor in the Undergraduate Program at the Robert H. Smith School of Business. Tori is a proud alum of the University of Maryland and received her Bachelor of Science degree in Family Science in 2013. During her undergraduate years, Tori was an Orientation Advisor, participated on the 2013 Class Council, served as a Teaching Assistant for UNIV100, and held numerous leadership positions for her sorority, Delta Gamma. Tori has developed a passion for guiding college students through their undergraduate experience, which lead her to pursue a Masters degree in Higher Education Administration from Stony Brook University. Originally from Long Island, New York, Tori loves the beach, summer time, and cheering on her New York sports teams. She is a proud House Director and Faculty Advisor for Delta Phi Epsilon Sorority and also serves on the Delta Gamma Fraternity House Corporation Board as their Vice President.
Jeanette Snider - Jeanette Snider is Assistant Director in the Undergraduate Program at the Robert H. Smith School of Business and has served in this capacity since May 2011. She was born and raised in Northern Virginia. In 2008, Jeanette graduated from the College of William and Mary. She earned her Masters in Higher Education Administration from the University of Maryland, College Park in 2011. Jeanette is currently pursuing her PhD in Higher Education at University of Maryland. Jeanette has a passion for working with students and helping them reach their full potential at all levels of their educational journey. This is reflected in the programs, initiatives, publications and consulting experiences she has led or participated in while at the University. Jeanette is a proud member of Alpha Kappa Alpha Sorority, Incorporated and the Association for the Study of Higher Education (ASHE).
Claudia Donnelly - is a Program Manager for the Undergraduate Program and for the College Park Scholars’ Business, Society and the Economy (BSE) program. In both positions, her goal is to increase student engagement by managing academic and community programming. In BSE, which is a living-learning, by invitation-only program, Claudia helps the 150+ students adapt to college life as freshmen and helps them navigate through their sophomore years. Prior to joining the Undergraduate Program Office, Claudia worked for many years with Smith’s Office of Global Initiatives, developing and promoting study abroad experiences and on-campus global learning. She has accompanied students on global study programs to the United Arab Emirates, Singapore/Malaysia, Australia, France/Netherlands and Israel and enjoys personal travel with her family. Claudia earned a Masters in Sports Administration from Ohio University and an undergraduate degree in Communication from Rutgers University. She is a first generation American and recognizes the unique challenges, opportunities and responsibilities that go along with this.
Lindsay Cabrera - Lindsay is a Coordinator in the Office of Undergraduate Studies. She is a University of Maryland graduate with a Bachelor of Arts in Spanish Language, Culture and Literature as well as Foreign Language Education. During her undergraduate years, she served UMD as a Resident Assistant in Ellicott Hall and as an Office Assistant in Human Resources for Resident Life. After applying her degree to teach high school Spanish, she is excited to return to the UMD community in an administrative capacity. She is fluent in Spanish, and enjoys many elements of Latino culture, having traveled to the Dominican Republic, Ecuador, Mexico and Guatemala. She enjoys painting, salsa dancing and CrossFit.
Aki Noguchi Giron - Aki is an alumnus of the Smith School of Business, having earned a double degree in Accounting and Marketing. Prior to graduation, she worked in the office of Undergraduate Studies at College Park; then, after completing her studies, she took a position as an Academic Advisor at the Shady Grove campus. After taking a few years to hone her accounting and administrative skills in the private sector, she returned to the University of Maryland to serve as an Academic and Administrative Operations Coordinator for the Smith School at Shady Grove. When she is away from the office, she enjoys spending time with her family and friends, attending concerts and sporting events, traveling, cooking, eating, photography, running, biking and dancing.
Michael Shapiro - Michael is returning to his home state in order to pursue his Master’s of Education in School Counseling degree from the University of Maryland, College Park. A native of Gaithersburg, Michael received his B.A. in Government & Law and Religious Studies from Lafayette College in Easton, Pennsylvania, and has spent the last year working at the American Hebrew Academy in Greensboro, North Carolina. Michael has also worked as a counselor and senior team leader at a number of recreational and sports summer camps. In his free time, Michael enjoys playing sports, watching movies, swimming, kayaking, and spending time with friends and family.