Access Lab Software & Databases

After you login for your first time, you will notice a warning message in the Citrix portlet.  It asks you to install the Citrix client because it is required for all the applications within the Citrix section of the portal.  If you need the Citrix client, you can download and install a copy inside the “Downloads” folder in the Citrix portlet.  People who already have the Citrix client installed on their computers (from their workplace, for example) do not need to reinstall the client.

Once the Citrix client is installed, you should be able to click on any icons in the Smith Citrix Portlet and the application will launch.  Some browsers, such as Firefox, may ask you how you want open the launch.ica file.  Make sure the launch.ica file is opened with the Citrix ICA Client Engine which should be set as the default.  If Citrix ICA Client is not listed, then the Citrix client is not installed and you will need to download and install it from the "Downloads" folder in the Citrix portlet.

Windows Users: When you launch an application you will get the following prompt.  Select Full Access and Never ask me again for this site to have the ability to save and view file on your local drives through the Citrix client.

Mac Users Note: Though these are Windows programs being launched from the server, the Citrix client is available for the Macintosh and will let you have access to these applications as well. To set access rights for your client, you need to go to Applications/Citrix ICA Client and run the Citrix ICA Client Editor application.  Click the Default Settings button.

After clicking default settings, you'll see the drives from your Mac.  The A and B drives would be your floppy and CD ROM drives (if any), and C will default to the Home directory on your account.

In the read and write columns are icons indicating their status.  An icon with glasses means read permissions, and an icon with a pencil means write permissions.  A red X on an icon indicates that no permission is given, a question mark indicates you will be prompted when you connect if you want to give permissions for that session, and no extra indicator means that that particular right is granted.